Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Dunkin

Pass Christian,MS

Summary

Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.

Overview

7
7
years of professional experience

Work History

Owner & Operator

Sunlit Crumbs
01.2024 - Current
  • Developed and implemented operational strategies to enhance service delivery and customer satisfaction.
  • Analyzed market trends to inform business decisions and identify new growth opportunities.
  • Established quality control measures to maintain high standards in service delivery and product offerings.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

Bartender / Closing Manager

Bacchus on The Beach
08.2021 - Current


  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Co-owner

Gulf Coast Grazing
07.2021 - 07.2023
  • Managed customer relations and event logistics, ensuring timely delivery and setup of charcuterie.
  • Led inventory management efforts, optimizing stock levels and reducing waste.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Bartender

Shaggys Restaurant
04.2018 - 03.2020
  • Crafted diverse cocktails and beverages to enhance guest experience.
  • Provided exceptional customer service, ensuring prompt and friendly interactions.
  • Trained new staff on bar operations and drink preparation techniques.
  • Managed inventory levels, conducting regular stock checks to minimize waste.

Education

Associate of Science -

Mississippi Gulf Coast Community College
Biloxi
07-2020

Associate of Arts -

Mississippi Gulf Coast Community College
Biloxi
07-2020

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Strategic planning
  • Business administration

Timeline

Owner & Operator

Sunlit Crumbs
01.2024 - Current

Bartender / Closing Manager

Bacchus on The Beach
08.2021 - Current

Co-owner

Gulf Coast Grazing
07.2021 - 07.2023

Bartender

Shaggys Restaurant
04.2018 - 03.2020

Associate of Science -

Mississippi Gulf Coast Community College

Associate of Arts -

Mississippi Gulf Coast Community College

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