Amber Dunn
San Angelo,TX
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
2
2
years of professional experience
Work History
Shift Lead
Chartwells
08.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained safe working environment by observing safety procedures, policies and regulations.
Nursing Assistant
Senior Living Properties
02.2022 - 04.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Documented care actions by completing records and logs in medical software system.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
No Degree - Biology, Psychology, Criminal Justice
Angelo State University
San Angelo, TX05.2026
No Degree -
Llano High School
Llano, TX05.2022
Skills
- Demand Fulfillment
- Shift Work
- Job Assignments
- Rewards Programs
- Customer Loyalty
- Safe Work Practices
- Food Safety and Sanitation
- General Housekeeping
- Team Motivation
- Production Preparation
- Guest Satisfaction
Timeline
Shift Lead
Chartwells
08.2022 - Current
Nursing Assistant
Senior Living Properties
02.2022 - 04.2022
No Degree - Biology, Psychology, Criminal Justice
Angelo State University
No Degree -
Llano High School