Amber Elwell
Petaluma,CA
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and exceptional customer service skills at Chilis Restaurant to enhance guest experiences. A reliable team player, my background includes streamlining operations at Marys Pizza Shack and maintaining rigorous cleanliness standards, significantly improving productivity and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Chilis Resturant
11.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Busser, Host, Cashier, Salad Maker
Marys Pizza Shack
01.2023 - 11.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Smoothie Maker, Customer Service, Cashier
Jamba Juice
06.2022 - 04.2023
- Prepared and served juices and blended drinks.
- Collaborated with team members to optimize productivity during peak hours.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
Service Crew Member
Chipotle Grill
12.2021 - 08.2022
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Education
Santa Rosa Junior College
PetalumaHigh School Diploma -
Casa Grande High School
Petaluma06.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Cleanliness standards
- Warm and Friendly
- Reliable and Responsible
- Team Player
- Multitasking
- High Energy and Stamina
- Cool Under Pressure
- Problem-Solving
- Excellent Communication
Timeline
Server
Chilis Resturant
11.2023 - 09.2024
Busser, Host, Cashier, Salad Maker
Marys Pizza Shack
01.2023 - 11.2023
Smoothie Maker, Customer Service, Cashier
Jamba Juice
06.2022 - 04.2023
Service Crew Member
Chipotle Grill
12.2021 - 08.2022
Santa Rosa Junior College
High School Diploma -
Casa Grande High School