Amber Farnsworth
Jarrettsville,Maryland
Summary
I have loved animals since I was little. I have owned my own horse since I was two years old. I have owned horses, cows, dogs, cats, guinea pigs, rats, chickens, ducks, and small reptiles. I have always been interested in a career working with and helping animals, whether large or small.
Overview
6
6
years of professional experience
Work History
Shift Lead
Papa John's Pizza
Jacksonville, MD
01.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Maintained safe working environment by observing safety procedures, policies and regulations.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Restaurant Hostess
Vince's Seafood And Crabhouse
Fallston, MD
09.2021 - 01.2022
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Supervised server balance and monitored table turnover to accurately seat customers.
Fast Food Team Member
Burger King
Hickory, MD
03.2021 - 08.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Reduced customer wait times by quickly operating customer window and sales register.
- Examined trays to check contents for required items and complete orders.
- Accurately operated cash register to process customer payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Completed milkshakes and ice cream desserts for customers.
Ice Cream Scooper
Bonkey's Ice Cream
Whiteford, MD
06.2020 - 09.2020
- Kept work area tidy and sanitary, promptly addressing spills and other messes.
- Operated cash register, taking payments and issuing customer receipts.
- Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
- Maintained cleanliness and organization in establishment.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Notified supervisor and peers of low product inventory and customer complaints.
- Prepared specialty desserts for customers for special occasions.
Education
Associate of Science - Biological Sciences
Harford Community College
Bel Air, MD05-2026
High School Diploma -
North Harford High School
Pylesville, MD06-2022
Skills
- Shift Work
- General Housekeeping
- Restaurant Operation
- Customer Care
- Counting inventory
- Cash handling
- Customer service
- Order taking
- Cash register systems
Hobbies
In my free time I enjoy reading, drawing, horse-back riding, ring jousting, roller blading, ice skating, and being outside or with friends and family.
Timeline
Shift Lead
Papa John's Pizza
01.2022 - Current
Restaurant Hostess
Vince's Seafood And Crabhouse
09.2021 - 01.2022
Fast Food Team Member
Burger King
03.2021 - 08.2021
Ice Cream Scooper
Bonkey's Ice Cream
06.2020 - 09.2020
Associate of Science - Biological Sciences
Harford Community College
High School Diploma -
North Harford High School