Amber Ferrier
Summary
Inside Sales Representative with a proven track record at Kendall Electric, excelling in customer service and relationship development. Enhanced sales revenue through tailored product recommendations and exceptional service. Adept at multitasking and maintaining organization, ensuring customer satisfaction while addressing concerns promptly. Committed to fostering strong client connections and driving team success.
Overview
10
10
years of professional experience
Work History
Inside Sales Representative
Kendall Electric
07.2016 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with customers and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Contributed to team objectives in fast-paced environment.
Deli Team Member
Meijer
03.2016 - 08.2020
- Conducted regular equipment maintenance checks for optimal performance and minimal downtime.
- Monitored inventory levels closely to prevent stockouts while minimizing excess waste from expired products.
- Established strong rapport with customers by delivering exceptional service consistently over time.
- Trained new team members on proper food handling, sanitation, and safety procedures for a safer working environment.
- Coordinated special events catering orders while ensuring timely delivery of high-quality products to clients'' satisfaction.
Education
High School Diploma -
Mona Shores
Norton Shores, MISkills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Relationship development
- Email and phone etiquette
- Adept multi-tasker
- Organized and efficient
Timeline
Inside Sales Representative
Kendall Electric
07.2016 - Current
Deli Team Member
Meijer
03.2016 - 08.2020
High School Diploma -
Mona Shores
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