Amber Finney
Boston,MA
Summary
Results-driven professional with 5 years of experience in retail management. Skilled in team building, dynamic problem-solving, and store operations. Proven track record of mentoring staff and implementing strategies that improve customer relations and boost sales performance.
Overview
5
5
years of professional experience
Work History
Store Manager
Covet Consignment Inc.
Boston
04.2025 - 03.2026
- Managed daily operations, ensuring efficient store workflow and customer satisfaction.
- Hired, trained and supervised staff on best practices for sales and customer service.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Monitored inventory levels, coordinating restocking efforts to maintain optimal stock levels.
- Submitted orders for new inventory.
Assistant Store Manager
Covet Consignment Inc.
Boston, MA
06.2023 - 04.2025
- Assisted in managing day-to-day operations, ensuring efficient store functionality.
- Trained and mentored new staff on customer service protocols and inventory management systems.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Collaborated with upper management on strategic initiatives to drive store performance improvements.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Team Lead
Covet Consignment Inc.
Boston, MA
04.2023 - 06.2023
- Oversaw daily operations, ensuring efficient workflow and adherence to company policies.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Consignment Specialist
Covet Consignment Inc.
Boston, MA
04.2021 - 04.2023
- Managed consignment inventory processes to ensure accurate stock levels and timely replenishment.
- Analyzed sales data to identify trends, improving inventory turnover rates.
- Fostered relationships with clients to enhance customer satisfaction and loyalty through effective communication.
- Trained new team members on consignment processes, ensuring consistent adherence to company policies and standards.
Social Media Manager
Covet Consignment Inc.
Boston, MA
04.2021 - 04.2023
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Developed and executed comprehensive social media strategies to enhance brand visibility and engagement.
- Analyzed performance metrics to refine content strategy and improve audience targeting.
- Enhanced brand reputation with targeted crisis management strategy on social media.
- Developed comprehensive social media strategy to enhance online presence.
Education
Bachelor of Science - Communication
University of Massachusetts, Boston
Boston, MA05-2021
Skills
- Team building and leadership
- Problem-solving
- Customer relations
- Multitasking and organization
- Inventory management
- Store merchandising
Timeline
Store Manager
Covet Consignment Inc.
04.2025 - 03.2026
Assistant Store Manager
Covet Consignment Inc.
06.2023 - 04.2025
Team Lead
Covet Consignment Inc.
04.2023 - 06.2023
Consignment Specialist
Covet Consignment Inc.
04.2021 - 04.2023
Social Media Manager
Covet Consignment Inc.
04.2021 - 04.2023
Bachelor of Science - Communication
University of Massachusetts, Boston