Amber Frescas
McKinney
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Energetic professional with several years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work History
Selling Team Leader
Aerie By American Eagle
Allen
2021.08 - Current
- Led team in daily operations and ensured smooth workflow.
- Trained new employees on company policies and procedures.
- Fostered a positive work environment through effective communication.
- Resolved customer inquiries and provided excellent service support.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Receptionist Assistant
Family Allergy Clinic
McKinney
2020.11 - 2021.02
- Greeted visitors and directed them to appropriate departments.
- Managed incoming phone calls and routed inquiries to staff.
- Scheduled appointments and maintained daily office calendar.
- Maintained a clean and organized reception area for guests.
- Greeted customers and visitors in a professional manner.
- Handled confidential information with discretion and professionalism.
- Ensured that all visitors sign-in upon entering the premises.
Education
Plano East Senior High School
Plano, TXSkills
- Team management
- Employee training
- Workflow optimization
- Customer support
- Appointment scheduling
- Time management
- Work Planning and Prioritization
- Flexible schedule
Timeline
Selling Team Leader
Aerie By American Eagle
2021.08 - Current
Receptionist Assistant
Family Allergy Clinic
2020.11 - 2021.02
Plano East Senior High School