Amber Fryberger

• A host was required to greet every guest who came in or out of the restaurant.

• We would seat them by rotation, so that every server that was on, was being seated fairly.

The computer shows who to go to first, Unless a guest requested otherwise, we would have to accommodate that.

• take names and numbers if we went on a wait.

• Constant communication with management over a walkie-talkie.

• communicating with servers to make sure they’re in a good spot.

• Answering phone calls, taking down names and numbers if someone called to make a reservation or a big group setting.

• Checking restrooms, making sure each bathroom was stocked and sanitized.

• During opening hours have to make sure batteries were put in at every table before the restaurant opened.

• Had to enter names in the computer in every section that a server was assigned to for the day and have the responsibility to open or close them.

• Rolled silverware for adults and children.

• Put tables together for large parties that were expected to come at a certain time.

• Opened and closed store. Trained and mentored team members, fostering professional development and collaboration.
• Implemented inventory management processes, optimizing stock levels and reducing discrepancies.
• Improved customer service strategies, enhancing overall guest experience and satisfaction.
• Resolved customer complaints promptly, reinforcing brand loyalty and trust among clientele.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

• Supervised daily store operations, ensuring adherence to company policies and procedures.
• Managed inventory levels, optimizing stock availability and minimizing discrepancies.
• Executed visual merchandising strategies to enhance store presentation and drive sales.
• Assessed customer needs, providing tailored solutions to improve shopping experience.
• Performed category maintenance by rotating products according to company product rotation policy.
• Balanced cash registers at end of shift and filled out necessary reports.
• Mentored new employees on product features, sales techniques, and company procedures to enhance overall team performance.
• Assisted store cashiers during peak sales times.
• Oversaw regular store cleaning of shelves, backrooms and racks.
• Spearheaded promotional events within the store to increase brand awareness and drive customer engagement.
• Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
• Opened and closed store at proper times for reliable services.
• Collaborated with team members to create visually appealing displays that attracted customers and boosted sales.
• Rearranged racks and shelving based on seasonal planograms.
• Developed strong relationships with customers by actively engaging in conversation about their needspreferences.
• Increased customer satisfaction by providing exceptional product knowledge and personalized service.
• Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
• Marked-down clearance items and relocated merchandise to proper store areas.

• Delivered exceptional customer service, enhancing overall guest experience and satisfaction.
• Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
• Trained new staff on product knowledge, sales techniques, and store policies to promote efficiency.
• Assisted in inventory management, conducting regular stock counts to minimize discrepancies.
• Managed efficient cash register operations.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Performed cash, card, and check transactions to complete customer purchases.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

• Delivered exceptional customer service, enhancing shopping experience and fostering customer loyalty.
• Operated point-of-sale systems accurately, processing transactions efficiently to streamline checkout process.
• Implemented visual merchandising strategies that improved store presentation and attracted customer attention.
• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
• Managed inventory to prevent stock shortages, ordering new items as necessary.
• Engaged with customers on sales floor, offering assistance and improving shopping experience.
• Assisted in setting up promotional displays to attract customer attention and boost sales.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Used in-store system to locate inventory and place special orders for customers.
• Performed cash, card, and check transactions to complete customer purchases.