Patient Service Specialist
US Acute Care Solutions
09.2023 - Current
- Improves patient satisfaction by providing efficient and friendly service during calls
- Adapt quickly to changing policies or procedural updates, maintaining consistent levels of efficiency and accuracy in daily tasks.
- Provides exceptional customer service, resolving patient complaints promptly and professionally.
- Verifies patient insurance eligibility and enters patient information into the system.
- Resolved customer complaints using established follow-up procedures.
- Effectively communicates with team members
- Maintains high levels of quality
