Summary
Work History
Education
Skills
Timeline
pwb

Amber Getchell

Portland ,Maine

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Gas Station Cashier trained in legalities of sale of alcohol, tobacco and lottery items. Maintains freshness of food products, verifying expiration dates and disposing of expired items.

Background as stocker, cashier and pump attendant. Accurately processes multiple types of transactions including credit/debit, cash and EBT. Team-player quick to assist Manager with table bussing during busy times. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Always ready to help team members by taking on additional tasks. Warmly greets and seats guests promptly to maintain workflows.

Work History

Restaurant Hostess and Waitress

Maitai Restaurant
449 Main Street, Presque Isle, Maine 04769
04 2012 - 08 2022
  • worked on and off over the years.
  • Opened and closed restaurant.
  • turn on and off all lights, register, warmers every shift, count register and back up drawer at start of shift, cash up at end of shift including closing out credit card machine, stocking all supplies, for dinning room and kitchen, kept track of inventory, wrote checks to distributors, etc.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Monitored and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Relayed guest comments or suggestions to manager on duty for further action.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • waited on tables, served food to tables, bussed tables.

Gas Station Cashier and cook

mapleton one stop
mapleton, Maine 04757
04 2014 - 05 2015
  • Arrived on time and dressed professionally in clean company uniform.
  • Processed various forms of payment for gas, merchandise and lottery tickets.
  • Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
  • Accurately completed charge logs and batched credit card reports at day end.
  • Learned duties for various positions and provided backup at key times.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlig
  • Built trustful relationships with customers to encourage return visits.
  • Maintained clean and orderly work station.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Cleaned food preparation equipment, work areas, and counters or tables.
  • Restocked stations and supplies during slower periods between rushes.
  • Prepared meals according to customer specifications.
  • Operated and maintained grills, fryers and other cooking equipment.
  • Developed deep understanding of menu items and ingredients.
  • Worked closely with other kitchen staff to facilitate timely completion of orders.
  • Followed recipes and cooking techniques for consistent results.
  • Trained new team members on kitchen operations and safety protocols.
  • Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Verified accurate portioning of food items and garnishes.
  • Checked freshness and quality of ingredients.

fast food cashier

KFC
presque isle
06 2009 - 11 2009
  • Operated and sanitized kitchen and food preparation equipment.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Completed order entries and verified correctness with customers to reduce post-order errors.
  • Performed cash, card and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.

fast food cashier

burger king
presqur isle Maine 04769
04 2008 - 09 2009
  • Resolved customer complaints independently or with aid of supervisor.
  • Operated and sanitized kitchen and food preparation equipment.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Made change and issued receipts or tickets to customers for each transaction.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Completed order entries and verified correctness with customers to reduce post-order errors.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card and check transactions to complete customer purchases.

Education

GED - General

Presque Isle High School
5.//2011

Skills

  • Staff Training
  • Identification checking
  • Time management skills
  • Cash register systems
  • Stocking and replenishing
  • Kitchen equipment operation and maintenance
  • Food preparation and safety
  • Menu memorization
  • Dining area maintenance
  • Food station setup
  • Food assembly
  • Multitasking Abilities

Timeline

Restaurant Hostess and Waitress

Maitai Restaurant
04 2012 - 08 2022

Gas Station Cashier and cook

mapleton one stop
04 2014 - 05 2015

fast food cashier

KFC
06 2009 - 11 2009

fast food cashier

burger king
04 2008 - 09 2009

GED - General

Presque Isle High School

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Amber Getchell