Amber S Gill
San Jose,CA
Summary
Security/Team manager with a decade of experience enforcing organization-wide policies, executing
extensive administrative work, and working with diverse, high-performance teams. A continual learner with a
history of improving operational efficiency. Fast learner, willing and able to learn new software and complete
any certifications necessary.
Overview
10
10
years of professional experience
Work History
Event Security Planner & Event Security Support Administrator
Meta HQ
Menlo Park, CA
12.2022 - 10.2023
- Admin - Triaging 150+ events daily, Gathering and analyzing Metrics, Creating Reports, Note-taking
- Creating training materials, Auditing documentation & equipment, updating SOPs, Organizing and inputting task and events data, and Providing other technical and project support duties as assigned
- ESP - External Vendor & and physical security Management, Physical security requests, Emergency
- Services Requests, Shunt and transportation Requests, Documentation, and High-profile Protection
- Requests for on-site and off-site events
- Working with executive protection, Bomb squad KK-9s, and Armed officers to ensure the safety and security of VPS, CEO, and Execs of Meta daily
- Extracting data from dashboards and translating it into documents/spreadsheets
- Partner with internal and external intelligence resources to provide necessary security and safety information to the events team before during, and after events
- Assist in developing a secure transport model for assets as well as an asset-tracking program utilized at the events.
Operations, Payroll & Scheduling Manager
Garda World Security
San Jose, CA
10.2021 - 12.2021
- Received call-offs for all 30 sites for all shifts and filled the posts with additional officers/overtime as needed
- Created weekly schedules for 100+ officers for all sites and posts
- Used Win team software for all scheduling and disciplinary needs
- Frequent on-site visitations all around the Bay Area and beyond to ensure compliance of post orders
- Implemented, maintained, and reviewed payroll processing systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions
- Ensured accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates
- Prepared and maintained accurate records and reports of payroll transactions
- Ensured compliance with federal, state, and local payroll, wage, and hour laws and best practices
- Facilitated audits by providing records and documentation to auditors.
Area Manager
Allied Universal Protection Services, Meta HQ
Menlo Park, CA
07.2017 - 10.2021
- Promoted twice, from officer to shift supervisor, followed by area manager, for outstanding leadership
- Regulated millions in finances with analytical prowess as an account and operations manager
- Supervised 100+ employees in day-to-day operations
- Lead hiring and firing processes
- Developed training videos and drills with a proactive mindset, boosting team solidarity and strength
- Coordinated 5000+ person events with exceptional multitasking skills, organizing schedules and travel arrangements for VIPs, CEOs, and international guests
- Oversaw company-wide security policies and threat response procedures, safeguarding billions of dollars in assets and up to 5000+ employees from potential harm
- Employed a calm demeanor and adaptable mindset to defuse multiple emergencies, including protests, bomb threats, and medical crises
- Deployed innovative measures to improve employee engagement, retention, and overall job satisfaction
Receptionist/Security Officer
C & C Security Patrol, Inc
Fremont, CA
05.2014 - 05.2017
- Leveraged flexibility and range of expertise to thrive in a variety of roles, such as security officer, trainer, receptionist, and dispatcher, earning consistent supervisor praise
- Mentored 100+ new hires, offering recommendations to enhance team effectiveness and improve results
- Completed thousands of administrative tasks, including running reports, filing, and faxing documents, assisting with technology issues, and answering phone calls
- Provided top-tier security to 75+ clients across residential areas, shopping centers, construction sites, warehouses, retirement communities, and more, generating $400.6K of monthly revenue as a result
Private Tutor
Fremont, CA
01.2014 - 05.2014
- Educated 7+ weekly clients throughout the Bay Area in 8 subjects, inspiring students to succeed and helping raise scores by as much as 50%
- Utilized numerous instructional methods to maintain continual student interest and focus, establishing lasting, professional relationships in the process
- Communicated with parents to supply essential updates as well as create a sense of community
Education
Bachelor of Science - Industrial & Organizational Psychology, Business Administration
California State University
Associate of Science - Psychology
Ohlone College
Skills
- Human Resources, Staff Supervision, Employee Relations, Project Management, Bilingual, Flexibility, Report
- Writing, Conflict Resolution, Regulatory Compliance, Technology Proficiency, Scheduling and payroll
- Software, JASP, SPSS, Win Team, Microsoft Office Suite, Public Speaking, Inclusive Practices, Cultural
- Competence, Positive Attitude, Critical Thinking, Delegation, Problem-Solving, Resourcefulness, G Suite
- Leadership & Management, Training & Development, Employee Retention, Administrative Experience, White
- Glove Customer Service, Team Management, Interviewing, Google Docs, Continuous Improvement, Sales
- Personal Assistant Experience, Presentations
Timeline
Event Security Planner & Event Security Support Administrator
Meta HQ
12.2022 - 10.2023
Operations, Payroll & Scheduling Manager
Garda World Security
10.2021 - 12.2021
Area Manager
Allied Universal Protection Services, Meta HQ
07.2017 - 10.2021
Receptionist/Security Officer
C & C Security Patrol, Inc
05.2014 - 05.2017
Private Tutor
01.2014 - 05.2014
Bachelor of Science - Industrial & Organizational Psychology, Business Administration
California State University
Associate of Science - Psychology
Ohlone College