Amber Goodwin
West Valley City,UT
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Ssp America
Salt Lake City, UT
01.2022 - 07.2024
- Performed detailed duties for seamless handover during opening, closing, and shift changes to ensure efficiency.
- Facilitated hiring process by evaluating potential candidates.
- Implemented effective procedures to enhance overall operations.
- Identified key areas for revenue generation and improvements.
- Offered guidance and coached new hires to ensure understanding of company programs.
- Prepared staff work schedules and assigned team members to specific duties.
General Manager
Southern Xposure
Salt Lake City, UT
02.2018 - 01.2022
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Mitigated business risks by working closely with staff members and assessing performance.
- Formed and sustained strategic relationships with clients.
- Launched promotional initiatives to aid service growth.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
Associates of General Studies -
Salt Lake Community College
Salt Lake City, UT05-2016
High School Diploma -
Canyon Heights
Kaysville, UT05-2008
Skills
- Leadership
- Employee development
- Inventory control
- Operations Start-up
- Safety protocol
- Staff-retention programs
- Profit and loss accountability
Accomplishments
- Outstanding performance and contribution for Q4 in the region.
- Recieved 8 passion awards at my time at SSP
Certification
- Food manager Safety May 2023
- Sips N tips May 2024
- On-Premise Manager Training 2021
Timeline
General Manager
Ssp America
01.2022 - 07.2024
General Manager
Southern Xposure
02.2018 - 01.2022
- Food manager Safety May 2023
- Sips N tips May 2024
- On-Premise Manager Training 2021
Associates of General Studies -
Salt Lake Community College
High School Diploma -
Canyon Heights
Similar Profiles
Hannah VanceHannah Vance
Bartender at SSP America AmericaBartender at SSP America America
Daniel Davo GutierrezDaniel Davo Gutierrez
Warehouse Supervisor at SSP AmericaWarehouse Supervisor at SSP America
Ginakyaah RileyGinakyaah Riley
Bartender at SSP AmericaBartender at SSP America