Dispatcher
Sebastopol Tow
01.2025 - 08.2025
Amber Gorell
Guerneville,CA
Summary
Proven ability to thrive in fast-paced, high-pressure environments while delivering excellent support to teammates, management, clients and customers. Skilled in operating point-of-sale systems, and multitasking in high-volume settings. Dependable, communicative, and always ready to learn and grow.
Skills
- Customer Service & Hospitality
- Cash Handling & Retail Sales
- Residential & Commercial Cleaning
- Administrative Support
- Multi-Line Phone Systems
- Attention to detail
- Maintaining professionalism under pressure and in high stress environments
- Adaptable
- Fast learner
- Data Entry
- Dispatching & GPS Systems
Timeline
Dispatcher
Occidental Tow
04.2023 - 01.2025
Janitorial Support Staff
Penngrove Pub
08.2022 - 03.2023
House cleaner
Self employed
03.2021 - 08.2024
Waitress
Rio cafe
05.2020 - 08.2022
Budtender
Russian river wellness
01.2020 - 03.2021
Barista, Cashier, Deli worker
Farmhand
04.2018 - 05.2021
High School Diploma -
El Molino High School
08.2009 - 05.2014
Work History
Dispatcher
Sebastopol Tow
Sebastopol, CA
01.2025 - 08.2025
- Handle high volumes of roadside and towing assistance calls
- Dispatch drivers efficiently using GPS and software tools
- Provide real-time updates and communicate delays professionally
- Coordinate with customers, drivers, law enforcement, and service providers
- Maintain accurate records of all dispatch activity
Dispatcher
Occidental Tow
Occidental, CA
04.2023 - 01.2025
- Handle large volumes of roadside and towing assistance calls
- Efficiently dispatch drivers using GPS and dispatch software
- Provide real-time updates and professionally communicate delays
- Coordinate with customers, drivers, law enforcement, and service providers
- Maintain thorough and accurate records of all dispatch activity
House cleaner
Self employed
Guerneville, California
03.2021 - 08.2024
- Cleaned air bnb houses and residential homes
- Light yard maintenance
- Checked all appliances, including hot tubs to confirm working condition
- Washed and fold linens
- Organized cleaning supplies and maintained inventory for efficient workflow.
- Followed safety protocols for chemical usage during cleaning tasks.
- Sanitized all surfaces
- Stock toiletries
Janitorial Support Staff
Penngrove Pub
Penngrove, CA
08.2022 - 03.2023
- Cleaned and sanitized the bar area, restrooms, and common spaces at closing
- Removed trash, restocked supplies, and ensured the establishment was prepared for the next day
- Maintained health and safety standards through detailed nightly cleaning routines
Waitress
Rio cafe
Guerneville, California
05.2020 - 08.2022
- Provided excellent customer service in high-volume restaurant environment.
- Took orders accurately and communicated special requests to kitchen staff.
- Served food, beverages and scooped ice cream promptly to enhance guest experience.
- Closed out P.O.S system at the end of the shift
- Broke down the tips and dispersed them properly throughout the staff
- Nightly closing procedure
Barista, Cashier, Deli worker
Farmhand
Guerneville, California
04.2018 - 05.2021
- Prepared and served a variety of coffee beverages
- Maintained cleanliness and organization of workstations and customer areas.
- Engaged with customers to take orders and provide recommendations.
- Prepared deli salads, take home dinners and sandwiches
- Cut deli meats, cheeses and other sandwich fixings
- Stock the food line, chips, drinks and other merchandise throughout the deli
Budtender
Russian river wellness
Guerneville, California
01.2020 - 03.2021
- Educated customers on cannabis products and safe consumption methods.
- Assisted in inventory management and product organization within the dispensary.
- Processed customer transactions and managed point-of-sale systems efficiently.
- Displayed product for current promotions and marketing
- Weigh, package and price product
- Close out P.O.S. system at the end of the shift
Overview
7
7
years of professional experience
Education
High School Diploma -
El Molino High School
Forestville, CA 08.2009 - 05.2014
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