Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Gough

Reno,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Relationship Banker

Bank of America
Reno, Nevada
12.2023 - Current
  • Build strong relationships
  • Advising clients on bank products and services
  • Assist clients with financial planning
  • Educate and assist with conducting transactions on the teller line and through self service resources like mobile and online banking or the ATM.

Security Guard

Allied Universal Security Services
Reno, Nevada
08.2023 - 01.2024

Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Customer Service Agent

American Airlines
Cleveland, Ohio
02.2023 - 08.2023
  • Check passengers in for their flights and check any luggage at the ticket counter.
  • At the gate help enhance the boarding process by ensuring passengers have an on time departure

Direct Support Professional

Ardmore Inc
Akron, Ohio
01.2023 - 08.2023
  • Work hand in hand with individuals with disabilities.
  • Assisting with meals, laundry, medicine and hobbies.

Call Transfer

Hilton Grand Vacations
Las Vegas, Nevada
01.2022 - 01.2023
  • Working in the call transfer department
  • Sell vacation packages to Hilton guests
  • Overcome objections

Call Center Representative

Leaf Home
Hudson, Ohio
06.2021 - 01.2022
  • Make and receive inbound and outbound calls.
  • Scheduling appointments for bathroom remodels or stairlifts

Shift Supervisor

Rite Aid
Cuyahoga Falls, Ohio
08.2020 - 05.2021
  • Stocking
  • Completing daily freshness and pull reports
  • Reconciling drawers at the end of the night
  • Creating deposits
  • Managing the cashiers

Sales Associate

American Eagle Outfitters
Fairlawn, Ohio
08.2018 - 08.2019
  • Assisting customers during checkout
  • Helping them find items and sizes
  • Assisting with credit card applications
  • Open new rewards accounts

Education

Business Administration -

Stark State College
North Canton, Ohio

Diploma - undefined

East Community Learning Center
Akron, Ohio
05.2019

Skills

  • Customer service
  • Management
  • Sales
  • Communication
  • Team building
  • Coaching
  • Relationship building and management
  • Teller support
  • Developing financial plans
  • Problem solving
  • Policy development and implementation

Timeline

Relationship Banker

Bank of America
12.2023 - Current

Security Guard

Allied Universal Security Services
08.2023 - 01.2024

Customer Service Agent

American Airlines
02.2023 - 08.2023

Direct Support Professional

Ardmore Inc
01.2023 - 08.2023

Call Transfer

Hilton Grand Vacations
01.2022 - 01.2023

Call Center Representative

Leaf Home
06.2021 - 01.2022

Shift Supervisor

Rite Aid
08.2020 - 05.2021

Sales Associate

American Eagle Outfitters
08.2018 - 08.2019

Diploma - undefined

East Community Learning Center

Business Administration -

Stark State College
Amber Gough