Amber Graham
League City,Texas
Summary
Training Specialist with experience guiding teams of 25+, using a people-first approach to elevate customer and team experiences while driving measurable performance gains. Background as a Patient Care Coordinator in healthcare, with a strong focus on communication, coordination, and client support. Seeking to transition into recruiting or healthcare roles where relationship-building and performance impact are key.
Overview
11
11
years of professional experience
Work History
STEM Educator & Learning specialist
Dickinson Junior High School
Dickinson
08.2025 - Current
- Analyzing data and creating action items
- Managing class sizes and teams of 30+
- Instructional Design and Implementation
- Facilitated and Participated in Professional Development of Staff and Adults
- Increased performance by 18% on the MAP Test
Stem educator and mentor
Stewart Elementary School
Hitchcock
08.2023 - 08.2025
- Developed instructional design for 150+ people
- Analyzed performance data on MAPS to inform decision-making, identify trends, and drive continuous improvement
- Facilitated and Led Professional Development among staff and professionals
- Collaborated with cross-functional teams to support development, engagement, and overall organizational success
stem educator
Porter Elementary School
New Caney
08.2022 - 08.2023
- Honored as the nominated 'Rookie Teacher of the Year' for 2022—2023.
- Education and Training Instructional Design
- Led and Facilitated Professional Developments
Patient Care Coordinator
SunCoast Plastic Surgery
Pearland
01.2015 - 06.2018
- Ensured compliance with federal privacy regulations (HIPAA)
- Handled multi-line telephone systems with exceptional customer care and support
- Accurate data entry
- Trained and onboarded new staff
- Clinic medical sales
Education
Bachelor of Science -
University of Houston—Clear Lake
Houston12-2022
Associate of Arts -
San Jacinto College
Houston01-2018
Skills
- Exceptional Customer Experience
- Instructional Training
- Analyzing MAP Data
- Creating Action Plans
- Performance Improvement
- Professional Development
- Federal Compliance
- Team Management
- Talent Performance Tracking
- Conflict Resolution
- Coaching
- Feedback
Timeline
STEM Educator & Learning specialist
Dickinson Junior High School
08.2025 - Current
Stem educator and mentor
Stewart Elementary School
08.2023 - 08.2025
stem educator
Porter Elementary School
08.2022 - 08.2023
Patient Care Coordinator
SunCoast Plastic Surgery
01.2015 - 06.2018
Bachelor of Science -
University of Houston—Clear Lake
Associate of Arts -
San Jacinto College