Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Estevez Lugo

Passaic,NJ

Summary

Results-driven Retail Sales Consultant with four years of experience exceeding sales targets and building lasting client relationships in fast-paced environments. Skilled in consultative selling and prioritizing customer needs to enhance loyalty and drive business growth. Seeking opportunities to leverage sales expertise for professional advancement.

Overview

7
7
years of professional experience

Work History

Retail Sales Consultant

Optimum
Pompton Plains, New Jersey
11.2022 - Current
  • Consistently met and exceeded monthly sales quotas through consultative selling and personalized customer service.
  • Engaged with each customer, delivering professional and polite support for sales and service needs.
  • Resolved customer complaints professionally, enhancing satisfaction and loyalty.
  • Collaborated with team to achieve store performance goals, fostering a positive work environment.

Retail Sales Associate

Kickexclusive
Paramus, New Jersey
12.2021 - 09.2022
  • Assisted diverse clientele, including high-profile individuals and celebrities, in selecting luxury sneakers and apparel, enhancing customer satisfaction and loyalty.
  • Managed high-value transactions, ensuring accuracy and confidentiality, which reinforced customer trust and upheld brand integrity.
  • Developed extensive product knowledge and monitored market trends to deliver informed recommendations, driving informed purchase decisions.

Lifeguard

The Funplex
East Hanover, New Jersey
05.2019 - 09.2021
  • Monitored pool area to ensure swimmer safety and compliance with regulations.
  • Responded to emergencies by executing first aid and CPR techniques effectively.
  • Collaborated with team members to create a safe and enjoyable environment for guests.

Education

High School Diploma -

Manchester Regional High School
Haledon, NJ
06-2022

Skills

  • Consultative selling
  • Customer relationship management
  • Customer engagement
  • Exceptional customer experience
  • Sales training
  • Goal-oriented performance
  • Team Collaboration
  • Effective communication

Timeline

Retail Sales Consultant

Optimum
11.2022 - Current

Retail Sales Associate

Kickexclusive
12.2021 - 09.2022

Lifeguard

The Funplex
05.2019 - 09.2021

High School Diploma -

Manchester Regional High School
Nicole Estevez Lugo