Amber Grant
Adecco Staffing/KYEM
FRANKFORT,KY
7
years of professional experience
Detail-oriented Healthcare Administrative Professional experienced in office management, nursing support, and patient coordination. Delivered efficient operations through expertise in Microsoft Office, insurance verification, and confidential recordkeeping. Focused on enhancing workflows across front-office, clinical, and customer service environments with strong organizational skills and effective communication.
Work History
Administrative Assistant
3 Months- Prepared correspondence, reports, and meeting materials using Microsoft Office applications
- Maintained accurate filing systems, records, and confidential documents
- Tracked office supplies, placed orders, and supported daily administrative operations
- Entered data into internal systems while verifying accuracy and completeness
- Assisted cross-functional teams with clerical support, document processing, and follow-up tasks
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Esthetician/Injector
3 Years 3 Months- Conducted thorough skin analysis to recommend appropriate skincare products and home-care routines.
- Performed customized facial treatments aligned with client skin assessments and service plans.
- Delivered waxing, exfoliation, and hydration services while maintaining client comfort and safety.
- Sanitized treatment rooms, tools, and equipment to uphold strict cleanliness standards.
- Educated clients on skincare regimens, ingredient benefits, and post-treatment maintenance.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Medical Surgical Nurse Assist.
1 Year 5 Months- Administered medications, monitored responses, and maintained accurate documentation in electronic health records.
- Assessed urology patients, prioritized care plans, and coordinated daily interventions across med-surg workflows.
- Prepared patients for cystoscopy, biopsy, and other urologic procedures with clear pre- and post-care education.
- Collaborated with physicians, schedulers, and clinical staff to streamline patient flow and follow-up coordination.
- Monitored post-operative recovery, identified complications early, and escalated concerns for timely treatment.
- Managed complex patient cases, adjusted care priorities, and maintained compliance with clinical and documentation standards.
Office Manager/Nurse Manager
2 Years 5 Months- Supervised daily front-office operations, ensuring efficient patient flow and appointment coordination.
- Managed insurance verification, authorizations, and billing support for accurate claim processing.
- Streamlined scheduling procedures to reduce conflicts and improve provider availability.
- Oversaw patient records, maintaining confidentiality and compliance with office policies.
- Coordinated staff coverage, training, and workflow alignment across administrative tasks.
- Resolved patient concerns professionally while supporting consistent, high-quality office service.
Education
High School Diploma
Associate of Applied Science - Nursing
Skills
Microsoft Office proficiency
Microsoft Office Suite
Recordkeeping skills
Office management
Calendar management
Time management
Database management
Organizational skills
Professional communication
Resourceful
Patient care coordination
Emergency response procedures
Timeline
Administrative Assistant
Adecco Staffing/KYEM
08.2026 - CurrentRead More
Esthetician/Injector
Suramaya Esthetician Studio
05.2023 - 08.2026Read More
Medical Surgical Nurse Assist.
Lexington Clinic Urology
04.2023 - 09.2024Read More
Office Manager/Nurse Manager
ENT Specialists LLC.
09.2019 - 02.2022Read More
Jefferson Community And Technical College
Associate of Applied Science from Nursing
Read More
Anderson Co. High School
High School Diploma
Read More