Amber Grier
Lithonia,GA
Summary
Diligent and hard-working candidate with a solid work ethic and a commitment to delivering results. Possessing strong communication skills and a highly organized approach, I contribute as a valuable team member. Known for reliability and a thorough, detail-oriented mindset, I excel in effective collaboration.
Overview
9
9
years of professional experience
Work History
Licensed Health Insurance Agent
Everise
09.2024 - Current
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Enhanced customer retention through effective relationship-building and follow-up strategies.
- Increased client satisfaction by efficiently addressing their insurance needs and providing personalized solutions.
- Implemented efficient time management practices, allowing for increased productivity while managing multiple tasks simultaneously.
- Conducted comprehensive policy reviews for existing clients, identifying opportunities for adjustments or additional coverage.
Package Handler
Fedex Ground
10.2019 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Life Insurance Agent
World Financial Group WFG
10.2022 - 03.2024
- Maintained high standards of customer service by building relationships with clients.
- Provided coverage option information to assist clients in protecting assets..
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
TICKET TAKER
LIVENATION AT LAKEWOOD AMPITHETRE
05.2019 - 11.2019
- Scan ticket items from patrons
- Assisted patrons with seating by giving directions and lighting paths.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Provided information about current and future events at facility.
INVENTORY SPECIALIST
WIS INTERNATIONAL
03.2016 - 08.2016
- Determine number of items that are have on hand within facilities and their price points necessary part of running efficient operation
- Data collection and retail merchandising.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
AVIATION CUSTOMER ASSISTANT
AIRSERV
10.2015 - 12.2015
- Assisting airline passengers at Airport requiring assistance other than transportation.
- Researched and resolved account and service problems with friendly, knowledgeable support.
- Coordinated with colleagues to oversee special requests made by customers such as baggage claims and flight gates.
Education
BACHELOR OF FINE ARTS - Art with emphasis, Drawing and Painting
GEORGIA STATE UNIVERSITY
Atlanta, GA05.2020
Skills
- Strength and Stamina
- Hand and Power Tool Operation
- Conveyor Systems
- Structured Team Discussions
- Adaptability and Flexibility
- Original Concept Development
- Visualization and Representation
- Artistic Skill Development
- Information Research
- Licensed Life Insurance Agent
- Adobe Illustrator
Timeline
Licensed Health Insurance Agent
Everise
09.2024 - Current
Life Insurance Agent
World Financial Group WFG
10.2022 - 03.2024
Package Handler
Fedex Ground
10.2019 - Current
TICKET TAKER
LIVENATION AT LAKEWOOD AMPITHETRE
05.2019 - 11.2019
INVENTORY SPECIALIST
WIS INTERNATIONAL
03.2016 - 08.2016
AVIATION CUSTOMER ASSISTANT
AIRSERV
10.2015 - 12.2015
BACHELOR OF FINE ARTS - Art with emphasis, Drawing and Painting
GEORGIA STATE UNIVERSITY