Perry W. Aparicio
Hallandale,FL
Summary
Accomplished Licensed Health Insurance Agent committed to exceeding client expectations while always adhering to industry compliance. Equipped with exceptional analytical skills and a systematic approach to conflict resolution. Collaborative team player adept at navigating evolving project demands. Specialized in software testing, process optimization, and risk management initiatives.
Overview
5
5
years of professional experience
Work History
Licensed Health Insurance Agent
Govine
08.2024 - 05.2025
- Executed comprehensive reviews of client policies, pinpointing opportunities for enhancements and additional coverage.
- Tailored communication approaches to individual client preferences, strengthening rapport and satisfaction.
- Ensured accurate documentation of client interactions and transactions, ensuring compliance with industry regulations and company policies
- Implemented effective follow-up strategies to boost client retention rates
Shift Supervisor
CVS Pharmacy
02.2024 - 08.2024
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Ensured smooth operations during peak hours by effectively directing resources and staff allocation.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Applied security, safety, and loss prevention strategies throughout shifts.
Sales Associate
CVS Pharmacy
08.2023 - 11.2023
- Organized racks and shelves to maintain store visual appeal, entice customers, and promote specific merchandise.
- Maintained calm demeanor and professionally addressed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, damaged products and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty, establishing relationships to encourage repeat business.
Sales Associate
CVS Pharmacy
05.2023 - 08.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Pizza Maker
Domino's Pizza
09.2022 - 12.2022
- Topped pizzas precisely with mouthwatering ingredients utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to exact proportions in order to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Self Checkout Host
ShopRite
02.2021 - 11.2021
- Engaged with customers and offered quality assistance upon entry into self-checkout lanes .
- Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
- Assisted customers become more familiar with self-checkout machine operations.
- Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
Waiter/Cashier
Stephanie's BBQ
06.2020 - 08.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously while maintaining a high level of attention to detail.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Nutley High School
Nutley, NJ06.2023
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Conflict resolution techniques
- Cash handling expertise
- Inventory control and record keeping
- Scheduling Coordination
- Strong verbal and written communication
- Creative Problem-Solving
- Complaint resolution
- Policy and Procedure Enforcement
- Equipment Troubleshooting
Languages
Spanish
Professional Working
Timeline
Licensed Health Insurance Agent
Govine
08.2024 - 05.2025
Shift Supervisor
CVS Pharmacy
02.2024 - 08.2024
Sales Associate
CVS Pharmacy
08.2023 - 11.2023
Sales Associate
CVS Pharmacy
05.2023 - 08.2023
Pizza Maker
Domino's Pizza
09.2022 - 12.2022
Self Checkout Host
ShopRite
02.2021 - 11.2021
Waiter/Cashier
Stephanie's BBQ
06.2020 - 08.2020
High School Diploma -
Nutley High School