Amber Haggerty
Ross Dress for Less
Tyler,TX
1
Certification
17
years of professional experience
Dynamic Assistant Manager at Ross Dress for Less as well as
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Skilled in team leadership and customer service. Proficient in money handling and staff training, fostering a collaborative environment that enhances operational efficiency and drives sales. Committed to continuous improvement and ethical standards.
Work History
Assistant Manager
17 Years 3 Months- Assisted with daily operations to support compliance with company policies.
- Helped train new associates to achieve high standards in customer service and operational procedures.
- Aided in managing inventory processes to sustain stock levels and reduce losses.
- Supported visual merchandising initiatives to enhance product displays and drive sales.
- Contributed to optimizing store layout for improved customer experience and increased traffic flow.
- Provided assistance in recruiting, interviewing, and onboarding new staff to maintain adequate workforce levels.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Implemented loss prevention strategies, significantly reducing shrinkage.
Education
NHA Certification - Medical Billing And Coding
Associate of Science - Computer Information Systems
- Ranked in Top 10% of class
- Honor Roll
Skills
Customer service
Money handling
Team leadership
Decision-making
Staff training and development
Task delegation
Conflict resolution
Employee scheduling
Multitasking and organization
Verbal and written communication
Workplace safety compliance
ICD-10 proficiency
HIPAA compliance
Professionalism and ethics
Continuous learning attitude
CPT coding
Knowledgeable in Medical Billing Software
Medicare insurance regulations
Data entry and management
Ethical standards
Teamwork and collaboration
Certification
CPR Certified
Timeline
Assistant Manager
Ross Dress for Less
03.2009 - CurrentRead More
Necole's Learning Academy
NHA Certification from Medical Billing And Coding
Read More
Westwood College
Associate of Science from Computer Information Systems
Read More