Amber Hale

• Managed daily store operations and ensured compliance with company policies.
• Supervised staff scheduling and maintained optimal workforce levels.
• Trained new employees on product knowledge and customer service standards.

• ensure all employees exceed the sales goals of the week and month

•Advertising

• Conducted inventory management and coordinated stock replenishment processes.
• Resolved customer inquiries and complaints to ensure satisfaction.
• Collaborated with suppliers to negotiate pricing and delivery schedules.

• I unload all merchandise that comes to the store everything from tape to appliances everything would go on to pallets organized by where they go in the store and when the truck was unloaded I would take it out to the main floor and start To stock shelves we also took shelves apart/put Them together to create displays for new products or sale products

• I was assistant manager at LL Flooring until 2024 when they declared bankruptcy that sadly ended my time there while I vary briefly managed it I did learn a lot about creating and maintaining relationships between my customers and contractors
• Coached designers on best practices related to creative problem solving techniques.
• Negotiated contracts with freelance designers to ensure fair compensation rates.
• I help clients pick out Flooring to match their homes I also schedule the installs and order the flooring for them working closely with my clients to give them the best experience
• Provided product information and answered customer inquiries effectively.
• Supported inventory management by restocking shelves and organizing displays.
• Handled cash transactions and processed payments accurately.
• Maintained cleanliness and organization of the sales floor and stockroom.
• Participated in training new staff on product knowledge and customer service skills.
• Engaged with customers to create a welcoming shopping environment.
• Greeted customers and provided assistance with product selection.
• Answered incoming telephone calls to provide store, products and services information.
• Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
• Fostered relationships with customers to expand customer base and retain business.

• I started at speedway as a cashier in 5 months I worked my way to safety captian and after a year assistant manager
• Preparing food, running cash register, attending monthly meetings for all area Captain,ordering for the stores ,taking care of the customers and making sure their needs are met, i also made sure all safety requirements were met and making sure that we had all safety equipment the store needed
• Once I was the assistant manager my duties included conducting interviews I made the weekly schedule,placed our orders with vendors and made sure our daily paperwork was done and mailed out
• Assisted customers with product selection and inquiries.
• Handled customer complaints in a professional manner.
• Maintained up-to-date knowledge of store merchandise and policies.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Used technology resources to assist customers in locating and selecting items.
• Upsold additional items based on customer interests and needs.
• Received and displayed product shipments on store retail shelves upon delivery.
• Attended weekly team meetings to review performance goals and objectives.
• Conducted inventories on a regular basis to track stock levels.

• I work on our line and quality check every part before it is put in a box to be shipped out to our Customers I also work in offline and our "green end" offline is where we do a 3rd quality check and ISO the product and laser or put Barcodes on it and our green end is the first quality check the product goes through before it is fired and sent to our fired end for the second check before it's boxed and sent to our customers or offline to receive another check and barcodes

• I work with customers to make sure they get everything they need in animal feed,fertilizer,medications and anything else they might need. I also answer the phone and take messages
• Processed customer transactions efficiently and accurately.
• Balanced cash register at the end of each shift.
• Resolved customer complaints with professionalism and courtesy.

• Helped with everything in the store cooking,cleaning after shifts,doing all paper work,helped in interviews,monthly inventory report/daily reports,inventory ordering, biweekly auditing, stocking

• I helped mrs.sandra after her leg was amputated i was hired on to help get her to and from doctor appointments
• Assisted clients with daily living activities and personal care needs.
• Provided companionship and emotional support to enhance client well-being.
• Coordinated transportation for medical appointments and errands.
• Maintained a clean and safe living environment for clients.
• Communicated effectively with family members about client status and needs.
• Assisted clients with meal preparation and dietary requirements.
• Monitored client health indicators and reported changes to healthcare providers.
• Supported clients with mobility assistance and physical therapy exercises.
• Performed light housekeeping duties including laundry, vacuuming and dusting.
• Educated family members on proper care techniques for their loved ones.
• Recorded detailed notes about patient care activities performed throughout the day in an electronic system.
• Encouraged patients to participate in physical therapy exercises prescribed by a healthcare professional.
• Assessed client's needs, identified goals, developed care plans and monitored progress of clients' health conditions.