Amber Helgerson
Lehi,UT
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Host/Server
Comb Ridge Cafe
Bluff, UT
03.2023 - Current
- Managed dining room layout to maximize efficiency of staff members.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Car Wash Attendant
Tagg N Go
Lehi, UT
09.2023 - 04.2024
- Greeted customers and answered questions regarding services offered.
- Cleaned interior and exterior of vehicles using cleaning products and tools such as vacuums, brushes, towels, sponges.
- Inspected vehicles prior to selected service to identify broken, missing or defective external parts.
Back Waiter/Restaurant Hostess
Twin Rocks Cafe & Gift Shop Bluff
Bluff, UT
08.2021 - 04.2022
- Maintained cleanliness of work area throughout shift according to health code standards.
- Received payment from customers, processed credit card transactions, and provided change as necessary.
- Ensured that all service areas were properly stocked with supplies.
Education
High School Diploma -
San Juan High School
Blanding, UT05-2023
Some College (No Degree) - Psychology
Utah Valley University
Orem, UTSkills
- Strong communication skills (written and verbal)
- Excellent organizational abilities
- Proficient in time management
- Experienced in teamwork and collaboration
- Adaptable to new situations and technologies
- Quick learner
References
References available upon request.
Timeline
Car Wash Attendant
Tagg N Go
09.2023 - 04.2024
Host/Server
Comb Ridge Cafe
03.2023 - Current
Back Waiter/Restaurant Hostess
Twin Rocks Cafe & Gift Shop Bluff
08.2021 - 04.2022
High School Diploma -
San Juan High School
Some College (No Degree) - Psychology
Utah Valley University
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