Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Howe

Marshfield,VT

Summary

Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Nursing Staff Scheduler

Mayo Rehab And Continuing Care
Northfield, VT
08.2022 - Current
  • Set schedules for all nursing staff by planning and designating shifts and hours.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Clinical Coordinator

Mayo Rehab And Continuing Care
Northfield, VT
11.2021 - 08.2022
  • Mentored new clinical staff members for proper onboarding and orientation processes.
  • Coordinated, monitored, assigned, and documented patient and clinical care activities.
  • Supervised and managed daily activities of clinical team consisting of LNA's, nurses, and support staff.
  • Assessed clinical policies and procedures for compliance with changing regulations.
  • Implemented new policies and educated staff on changes.
  • Built strong relationships with patients and families for optimized care satisfaction.
  • Created weekly schedules for nurses, taking into account sick days and vacation time.
  • Presented feedback on current and new procedures at weekly clinical meetings.
  • Set up educational programs for clinical staff to enhance skills and knowledge.
  • Established and maintained effective communication with staff to promote high quality patient care.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Upheld quality assurance procedures to maintain patient safety and satisfaction.

LNA

Mayo Rehab And Continuing Care
Northfield, VT
03.2019 - 11.2021
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Facilitated personal hygiene management, feeding and ambulation.

Transportation Aide

Mayo Rehab And Continuing Care
Northfield, VT
01.2019 - 03.2019
  • Check for any new appointment requests in the report room.
  • Contact any of the following offices to schedule an appointment;

Dental offices, Physician offices, ENT (otolaryngologist), Ophthalmologist and or optometrist and Podiatrists.

  • Notify MRCC’s Unit Manager and MRC’s Manager of scheduled appointments.
  • Record any new appointments on the Transport Calendar book (either side).
  • Notify Responsible party &/or family of scheduled appointments on MRC side only.Scheduled all off site appointments for Residents

The Day of appointments

  • Obtain copies of any medical information, consults sheets needed to submit at appointment
  • Notify Dining services if a lunch or supper meal is needed to be prepared for the resident while away at appointment.
  • Escort resident to transportation vehicle and assist with getting on board. Provide seasonal attire, blankets, as needed.
  • Upon return to facility, assist resident off the van.
  • Notify person in charge that you have returned.
  • Provide any paperwork from appointment to nurse/person in charge.
  • Assist resident back to room as needed.

Restorative Aide

Mayo Rehab And Continuing Care
Northfield, VT
01.2017 - 01.2019
  • Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Provided mobility support during patient transfers and ambulation, limiting further damage.
  • Adapted exercises to suit varied ages and abilities for personalized patient care.
  • Improved patient mobility using passive and active therapeutic exercises.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

LNA

Mayo Rehab And Continuing Care
Northfield, VT
07.2013 - 01.2017
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.

Education

Nursing

Vermont Technical College
Randolph Center, VT

High School Diploma -

Lamoille Union High School
Hyde Park, VT
06.2008

Skills

  • Customer Relations and Communications
  • Staff Management
  • Staff Orientation and Training
  • Nursing Staff Leadership
  • Supply Inventory Control
  • Microsoft Office
  • Document and File Management
  • Order Placement
  • Patient Care Activities
  • Employee Communications
  • Confidentiality and Data Protection
  • Critical Thinking

Timeline

Nursing Staff Scheduler

Mayo Rehab And Continuing Care
08.2022 - Current

Clinical Coordinator

Mayo Rehab And Continuing Care
11.2021 - 08.2022

LNA

Mayo Rehab And Continuing Care
03.2019 - 11.2021

Transportation Aide

Mayo Rehab And Continuing Care
01.2019 - 03.2019

Restorative Aide

Mayo Rehab And Continuing Care
01.2017 - 01.2019

LNA

Mayo Rehab And Continuing Care
07.2013 - 01.2017

Nursing

Vermont Technical College

High School Diploma -

Lamoille Union High School
Amber Howe