Amber Isom

I bill insurance claims related to all surgical procedures.

Coordinated check-in and check-out/ appointment bookings by phone.

I handle FMLA / Disability Paperwork for all patients.

I communicate with the hospital daily on scheduling pre-admission testing before all surgical procedures.

Oversaw buying and selling operations in children's fashion.

Created custom monograms and vinyl designs for businesses.

• Assisted physical therapists in implementing treatment plans for patients.
• Monitored patient progress during therapy sessions, providing feedback to therapists.
• Educated patients on home exercise programs to enhance recovery outcomes.
• Supported administrative tasks, including managing patient files and insurance documentation.
• Increased clinic efficiency by maintaining detailed records of patient progress, updating treatment plans as needed.
• Evaluated physician referrals and determined appropriate evaluation procedures according to patient needs and medical history.
• Assisted lead Physical Therapists in the development of customized treatment programs for improved patient outcomes.

• Provided customer service by greeting buyers, answering phones and scheduled pick ups.