Amber Jackson BSN, RN-BC, CMSRN, NE-BC
Macclenny,FL
Summary
Dynamic Clinical Nurse Manager with extensive experience at Wolfson Children’s Hospital, excelling in nurse leadership and staff development. Proven track record in enhancing patient outcomes through interdisciplinary collaboration and quality improvement initiatives. Skilled in electronic health records management and performance evaluation, fostering a culture of safety and excellence in care delivery.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Nurse Manager
Wolfson Children’s Hospital
Jacksonville, USA
01.2022 - Current
- Lead day-to-day operations and long-term planning for a high-acuity inpatient unit.
- Manage and support over 120 nursing staff members on multiple 24-bed units, ensuring compliance with clinical standards and protocols.
- Collaborate with physicians and interdisciplinary teams to optimize patient outcomes.
- Oversee staffing, recruitment, training, and performance management of nursing staff.
- Develop and maintain unit policies to ensure adherence to hospital and state board guidelines.
- Promote a safe, clean, and team-oriented work environment.
Clinical Nurse Supervisor
St. Vincent’s Medical Center
Jacksonville, USA
01.2020 - 12.2022
- Supervised daily operations of an 80+ staff, 50-bed med-surg/telemetry unit.
- Conducted staff evaluations, managed performance, and ensured safe staffing ratios.
- Coordinated interdisciplinary rounds and patient care plans.
- Responded to and resolved patient care issues and complaints.
- Led unit huddles, safety rounds, and quality improvement initiatives.
House Supervisor
St. Vincent’s Medical Center
Jacksonville, USA
01.2018 - 12.2020
- Oversaw hospital-wide operations, staffing, and acuity-based assignments across multiple departments.
- Ensured delivery of high-quality care through documentation review and patient/family feedback.
- Managed emergencies and collaborated with leadership to support departmental objectives.
RN / Charge Nurse / Assistant Nurse Manager
St. Vincent’s Medical Center
Jacksonville, USA
01.2014 - 12.2018
- Directed and educated nursing staff while overseeing daily care delivery.
- Facilitated communication among multidisciplinary teams to coordinate care plans.
- Evaluated patient outcomes and led initiatives for improved patient safety and service excellence.
- Supported new nurse onboarding and performance feedback.
Education
Master of Healthcare Administration -
Chamberlain College of Nursing
Illinois04.2026
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ09.2019
Associate Degree - Nursing
Concorde Career College
Jacksonville, FL09.2014
Skills
- Nurse Leadership & Staff Development
- Pediatric & Adult Inpatient Care
- Interdisciplinary Team Collaboration
- Performance Evaluation & Coaching
- Electronic Health Records: Cerner, Epic
- Quality & Safety Rounding
- Policy Development & Compliance
- Finance and Budget Management
Certification
- Registered Nurse, Florida, 07/26
- Medical-Surgical Nursing Certification, 09/28
- Nurse Executive Certification, 11/30
- BLS Certification, 04/26
- PEARS Certification, 04/26
References
Available upon request.
Timeline
Clinical Nurse Manager
Wolfson Children’s Hospital
01.2022 - Current
Clinical Nurse Supervisor
St. Vincent’s Medical Center
01.2020 - 12.2022
House Supervisor
St. Vincent’s Medical Center
01.2018 - 12.2020
RN / Charge Nurse / Assistant Nurse Manager
St. Vincent’s Medical Center
01.2014 - 12.2018
Master of Healthcare Administration -
Chamberlain College of Nursing
Bachelor of Science - Nursing
Grand Canyon University
Associate Degree - Nursing
Concorde Career College