Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amber Jefferson

Houston,TX

Summary

Dynamic, detail-oriented, and compassionate individual seeking an administrative position in a clinical setting. Trained in ICD-10 coding with knowledge in medical terminology, data management, billing practices, case management, and administrative skills. Familiar with a variety of computer medical coding programs and electronic health records. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Care Coordinator

Fortune Home Health Care
Sugar Land, TX
11.2023 - Current
  • Maintained records management system to process personnel information and produce reports.
  • Participated in clinical reviews and audits as required by funding sources or regulatory agencies.
  • Recruited, hired and trained new medical and facility staff.
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
  • Handled billing related activities focused on medical specialties.
  • Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
  • Greeted patients, determined purpose of visit and directed to appropriate staff.

Caregiver

Segnik Healthcare Services
Houston, TX
08.2019 - 11.2023
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Provided transportation to medical appointments, grocery stores, and other locations as needed.
  • Recorded participants' daily progress, noted trends and addressed negative strategies to help redirect actions and improve progress.
  • Administered medications according to physician's orders and documented usage accordingly.

Residential Support Staff

A Chance Una Opo
06.2022 - 08.2023
  • Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan
  • Allows and encourages residents to do as much of their own care as possible
  • Administering medication.

Dietary Aide

Focused Care Partners
01.2022 - 02.2023
  • Assists cooks with meal preparation, as directed
  • Washes hands before handling food to be served, before touching clean dishes and utensils, and after touching anything soiled
  • Maintains exemplary customer service principles for efficient food preparation and delivery.

Insurance Verification

Three Star EMS
03.2018 - 05.2020
  • Managed all aspects of patient intake; data entry, answering the phone, outbound calling, and receiving faxes
  • Contacted patient's insurance company to verify coverage levels and worked with individuals to educate them on their benefits information
  • Coordinated, collected, and inputted all patient information and new patient set-ups into a customer information system.

Walmart

Cashier
Baytown, TX
08.2017 - 01.2018
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Education

Medical Coding and Billing, ICD-10, CPT, HCPCS coding, Medical billing, Various Health Insurance, Health Information Management -

The College of Health Care Profession
10.2023

High School Diploma -

Wisdom High School
Houston, TX
05-2015

Skills

  • ICD-10 coding
  • CPT coding
  • HCPCS coding
  • Medical billing and coding software
  • Medical and Insurance terminology
  • Medicare, Medicaid, and private insurance claims
  • Record keeping/managerial/administrative skills
  • HIPAA/patient confidentially and OSHA compliant
  • Exceptional organizational, multi-tasking, and prioritizing skills
  • Patient education
  • Case Management
  • Strategic Planning
  • Care Planning
  • Bookkeeping
  • Database Maintenance
  • Administrative Support

Certification

Nationally Registered Certified Coding Specialist, pending

Timeline

Care Coordinator

Fortune Home Health Care
11.2023 - Current

Residential Support Staff

A Chance Una Opo
06.2022 - 08.2023

Dietary Aide

Focused Care Partners
01.2022 - 02.2023

Caregiver

Segnik Healthcare Services
08.2019 - 11.2023

Insurance Verification

Three Star EMS
03.2018 - 05.2020

Walmart

Cashier
08.2017 - 01.2018

Medical Coding and Billing, ICD-10, CPT, HCPCS coding, Medical billing, Various Health Insurance, Health Information Management -

The College of Health Care Profession

High School Diploma -

Wisdom High School

Similar Profiles

CREATE PROFILE
Amber Jefferson