Amber Johnson
Lone Oak,TX
Summary
Accomplished Office Manager with a proven track record at Johnson Electric Motor Inc., adept in office administration and customer relations. Excelled in maintaining confidentiality, enhancing customer satisfaction, and negotiating cost-saving contracts. Skilled in financial tracking and fostering strong vendor relationships, demonstrating exceptional organizational and communication abilities.
Overview
24
24
years of professional experience
Work History
Office Manager
Johnson Electric Motor Inc.
Greenville, TX
01.2007 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Meat Wrapper
Brookshires Grocery Company
Sulphur Springs, TX
01.2001 - 02.2004
- Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
- Supported cross-functional team efforts by assisting with tasks in other departments as needed, contributing to overall store success.
- Collaborated with other team members to ensure a smooth workflow within the department during peak times.
- Enhanced overall customer satisfaction by providing prompt and accurate meat wrapping services.
Education
EMERGENCY MEDICAL TECH - EMT BASIC
Paris Junior College
Paris, TXSkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Customer Relations
- Clear oral/written communication
- Billing
- Administrative Support
- Payroll Processing
- Bookkeeping
- Document Management
- Payroll and budgeting
- Clerical Support
- Account Reconciliation
- Credit and collections
- Relationship Building
- Mail handling
- Employee Supervision
- Financial Reporting
- Financial Tracking
- Expense Reporting
- Financial Accounting
- Business Administration
- Report Writing
- Computer Skills
Timeline
Office Manager
Johnson Electric Motor Inc.
01.2007 - Current
Meat Wrapper
Brookshires Grocery Company
01.2001 - 02.2004
EMERGENCY MEDICAL TECH - EMT BASIC
Paris Junior College