AMBER JOHNSTON
Murfreesboro,TN
Summary
Dynamic and results-driven professional with a diverse skill set and extensive experience in a reputable organization. Committed to embracing challenging opportunities that foster growth and development while contributing to team success. Proven abilities in problem-solving and collaboration drive organizational objectives and enhance overall performance. Passionate about continuous learning and dedicated to achieving excellence in every endeavor.
Overview
6
6
years of professional experience
Work History
Tax preparer
TAXES BY NANCY
09.2025 - Current
- Responsibilities include: answering all client calls, preparing federal returns, assisting with scheduling, client follow up
Customer service representative
CVS HEALTHCARE
09.2022 - 09.2025
- Responsibilities include: Representative, incoming and outbound calls, Med D patient care, RX refills, Medical billing, shipping concerns
Dispatcher
ICEE CORP
06.2020 - 09.2022
- Responsibilities include: incoming and outgoing calls, client scheduling, troubleshooting, parts ordering, billing, 5/9 phone systems
Education
Early Childhood Edu -
Baker College
Clinton Township, MIundefined
Hazel Park High School
Hazel Park, MISkills
- Effective communication
- Strategic issue identification
- Effective leadership
- Project coordination
- Service excellence
- Ability to adjust to new situations
- Analytical reasoning
- Data interpretation
- Accounts receivable processing
- Excel data analysis
- Income tax preparation
Timeline
Tax preparer
TAXES BY NANCY
09.2025 - Current
Customer service representative
CVS HEALTHCARE
09.2022 - 09.2025
Dispatcher
ICEE CORP
06.2020 - 09.2022
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Hazel Park High School
Early Childhood Edu -
Baker College