Amber Kalsow
Phoenix,AZ
Summary
Diligent Registration Clerk known for being a capable and patient employee. Poised in even the most trying of circumstances. Pursuing a new role where hard work and dedication will be highly valued.
Overview
12
12
years of professional experience
Work History
Registration, Senior Specialist
Carvana
08.2022 - Current
- Completes registration paperwork, verifying accurate client information.
- Provides assistance and aids with everyday operations.
- Assists with JIRA operations with answering simple and complicated questions having to do with registration.
- Boosts morale with all team members via Slack and team meetings.
Registration, Specialist II
Carvana
08.2022 - 09.2023
- Completed registration paperwork, verifying accurate customer information.
- Partnered with the Regulatory Operations Team to help aide and develop the operations with In-State Oregon deals submitted through VITU.
- Developed expertise on several different states' protocols and eccentricities to get quality submissions for customer's to their DMV; this included being given stacks of paperwork to do in each state until proficiency.
Customer Experience Advocate II
Carvana
09.2021 - 08.2022
Supervisor
Chompies
10.2015 - 07.2021
Team Lead
Einsteins Bros Bagels
02.2015 - 10.2015
Associate
Sardella's Pizza And Wings
11.2011 - 12.2014
Education
Associate of Applied Science - Business Management
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ05.2019
Skills
- Quality Assurance
- Strategic Planning
- Work Flow Planning
- Document Management
- Productivity Improvement
- Project Tracking
Timeline
Registration, Senior Specialist
Carvana
08.2022 - Current
Registration, Specialist II
Carvana
08.2022 - 09.2023
Customer Experience Advocate II
Carvana
09.2021 - 08.2022
Supervisor
Chompies
10.2015 - 07.2021
Team Lead
Einsteins Bros Bagels
02.2015 - 10.2015
Associate
Sardella's Pizza And Wings
11.2011 - 12.2014
Associate of Applied Science - Business Management
Maricopa Community Colleges - Paradise Valley Community College