Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Keller

Hurley,VA

Summary

Dynamic customer service professional with a proven track record at the Virginia Employment Commission, excelling in problem resolution and data entry. Successfully facilitated claims processing, ensuring accuracy and enhancing customer relations. As a Manager at BoddieNoell Enterprises, I led staff coordination to optimize operations and maintain a safe environment.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Virginia Employment Commission
Vansant, VA
08.2023 - Current

Facilitated the filing process for new, additional, and reopened claims, maintaining accuracy and completeness for existing claims.

Manager

BoddieNoell Enterprises
Grundy, VA
10.2021 - 03.2023

Oversaw restaurant opening, coordinated staff for optimal time use, and ensured a safe working environment.

Education

High School Diploma - General Studies

Twin Valley High School
Whitewood, VA
05.2008

Certificate - Graphic Design

Buchanan County Career Center
Grundy, VA
05.2008

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Customer relations

Timeline

Customer Service Representative

Virginia Employment Commission
08.2023 - Current

Manager

BoddieNoell Enterprises
10.2021 - 03.2023

High School Diploma - General Studies

Twin Valley High School

Certificate - Graphic Design

Buchanan County Career Center