Amber Kitchens
Memphis,Tennessee
Summary
Seasoned Customer Associate with 3 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Marshalls
04.2022 - Current
- Inform customer of deals and promotions
- Greet customers warmly
- Follow communication procedures, guidelines and policies.
Cashier Host/Hostess
Buffalo Wild Wings
08.2021 - 12.2021
- Greeted guests walking in the door and ascertained guests needs
- Organized reservations and walk-in parties to ensure guest satisfaction
- Keep all assigned stations cleaned and stocked.
Secretary
Wise Guys
01.2020 - 05.2020
- Answering multi-line systems, typing, and greeting clients
- Schedule appointments with clients for tax consultation and preparation
- File and update contact information of clients.
Education
Tennessee Real Estate Principles Course
Fast Track Real Estate School
Memphis, TN10.2023
Power Center Academy High School
Memphis, TN05.2023
Skills
- Leadership Experience
- Customer Service
- Host/Hostess Experience
- Quick Learner
- Critical Thinking and problem solving
- Complaint Handling
- CRM Software
- Customer service excellence
- Data Management
- Customer Success Management
- Teamwork and Collaboration
Timeline
Customer Service Associate
Marshalls
04.2022 - Current
Cashier Host/Hostess
Buffalo Wild Wings
08.2021 - 12.2021
Secretary
Wise Guys
01.2020 - 05.2020
Tennessee Real Estate Principles Course
Fast Track Real Estate School
Power Center Academy High School