Amber Leonard
Mountain Home,AR
Summary
Directed management of diverse property portfolios with a focus on tenant satisfaction.,Supervised maintenance, leasing, and financial operations across multiple properties.,Cultivated positive tenant relations and resolved conflicts to enhance overall property management effectiveness.
Overview
7
7
years of professional experience
Work History
Property Manager
Redwood Management
Mountain Home, AR
03.2026 - Current
- Streamlined administrative processes, enhancing efficiency in lease processing and tenant communications.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Apartment Manager
PDC Companies
Salem, AR
09.2023 - Current
- Handled emergency situations, conducted evictions, and ensured compliance with fair housing laws.
- Implemented successful marketing strategies to increase occupancy rates and drive revenue growth.
- Oversaw budgeting, financial reporting, vendor management, and property inspections for residential community.
- Managed tenant relations, lease agreements, maintenance requests, and rent collection.
Property Manager
Elevation Real Estate and Management
Mountain Home, AR
10.2024 - 03.2026
- Managed property operations, ensuring compliance with local regulations and company policies.
- Oversaw tenant relations, addressing concerns promptly to enhance satisfaction and retention.
- Coordinated maintenance activities, optimizing response times and reducing operational downtime.
- Developed and implemented budget strategies, improving financial performance across managed properties.
- Conducted regular property inspections, identifying areas for improvement and maintaining high standards.
- Led leasing initiatives, increasing occupancy rates through targeted marketing efforts and relationship building.
Self Employed Owner/Operator
A.L.L Cleaning Company
Flippin, AR
08.2019 - 08.2023
- Provided exceptional customer service by addressing client inquiries or issues promptly and professionally.
- Demonstrated attention to detail by thoroughly inspecting completed work areas for cleanliness before leaving the premises.
- Implemented efficient organization systems for household items to maintain cleanliness and orderliness.
- Performed thorough cleaning of residential homes, ensuring all rooms were cleaned to the highest standards.
- Managed accounts payable and accounts receivable processes, ensuring timely payments and collections.
- Implemented efficient bookkeeping systems to streamline processes and improve productivity.
Education
High school or equivalent - General Studies
Homeschool
Norfolk, AR09-2002
Skills
Proficient in Yardi, Appfolio, RealPage
Customer Service
Word
Microsoft Excel
Guest Services (6 years)
Administrative Experience (3 years)
Property Management (3 year)
Fair Housing Regulations
Accounts Payable
Office Management
OneSite
Property leasing
Vendor Management
Timeline
Property Manager
Redwood Management
03.2026 - Current
Property Manager
Elevation Real Estate and Management
10.2024 - 03.2026
Apartment Manager
PDC Companies
09.2023 - Current
Self Employed Owner/Operator
A.L.L Cleaning Company
08.2019 - 08.2023
High school or equivalent - General Studies
Homeschool