Amber Liczbinski
Summary
Detail-oriented professional with expertise in fast-paced environments, delivering high-quality results under pressure. Strong organizational skills and ability to quickly master new competencies foster efficiency and meet organizational demands. Committed to enhancing customer satisfaction through effective communication and interpersonal engagement.
Overview
15
15
years of professional experience
Work History
Retail Associate
Pets Plus Natural
Fairless Hills, Pennsylvania
10.2011 - 06.2018
- Educated customers on pet care nutrition and product usage to enhance their purchasing decisions.
- Cultivated relationships with regular customers, increasing repeat business through personalized service.
- Resolved customer queries and complaints professionally and promptly.
- Collaborated with team members to achieve sales targets and foster a positive work environment.
- Maintained thorough knowledge of merchandise, current promotions, and store policies.
- Engaged customers to identify their needs and provide tailored assistance, improving overall satisfaction. with customers to assess assistance needs effectively.
- Coordinated feeding schedules and conducted health checks on animals in the kennel.
- Organized pet adoption events to promote responsible pet ownership.
Process Assistant
Amazon
Levittown, Pennsylvania
08.2019 - 11.2024
- Executed day-to-day duties with accuracy and efficiency.
- Proposed innovative ideas that improved team collaboration and project results.
- Worked with diverse coworkers to achieve goals and address product-related challenges.
- Prioritized and organized tasks to meet service objectives efficiently.
- Worked closely with team members to achieve project milestones and deadlines.
- Maintained current knowledge through continuing education and advanced training opportunities.
- Utilized various software tools to streamline processes and improve performance.
- Applied strong problem-solving skills to effectively resolve product-related issues.
Fleet Manager
Beyond Logistics
Levittown, Pennsylvania
11.2024 - 10.2025
- Managed fleet operations, ensuring timely deliveries and adherence to service standards.
- Implemented GPS and telematics systems for real-time monitoring of vehicle locations and driver behavior.
- Coordinated maintenance schedules to enhance vehicle performance and safety.
- Conducted regular vehicle inspections to identify potential issues before they escalated.
- Developed emergency response plans for breakdowns and accidents to minimize downtime.
- Communicated with management and drivers, fostering strong relationships.
- Developed reports on vehicle utilization and mileage tracking to support data-driven decisions.
- Negotiated contracts with suppliers for parts, services, and vehicle rentals to achieve cost savings.
Assistant Manager
KAD Logistics
Levittown, Pennsylvania
10.2025 - 07.2026
- Coordinated logistics operations, achieving timely delivery of goods to meet customer expectations.
- Supervised daily operations, scheduling shifts and assigning responsibilities to optimize team performance.
- Monitored employee attendance and maintained accurate payroll information.
- Developed inventory tracking systems and ordered supplies.
- Ensured compliance with safety regulations and company policies.
- Conducted vehicle inspections to guarantee safety and reliability during transport.
- Utilized GPS technology to optimize delivery routes and reduce travel time.
- Handled customer service inquiries, fostering trust and loyalty through professional interactions.
Education
Culinary
Bucks County Community College
Newtown, PA05-2020
Skills
- Sales proficiency
- Point of sale systems
- Customer relationship management
- Customer engagement
- Sales strategies
- Attention to detail
- Effective communication
- Verbal and written communication
- Phone etiquette
- Team collaboration
- Problem solving
- Reliability and punctuality
- Safety compliance
- Logistics coordination
- Inventory management
- Fleet operations
- Cleaning and sanitizing procedures
- Record keeping and documentation
- Animal handling and care
- Kennel operations
- Pet nutrition and feeding
- Veterinary assistance and medical assessment
- Animal advocacy
Continuing Education
- Looking for an opportunity with the possibility to gain training and continue education in animal care and leadership. I have a passion for animals and would love the opportunity to work closely with a team that shares that passion to increase my knowledge and skillset to care for the health and wellbeing of animals of all types.
Timeline
Assistant Manager
KAD Logistics
10.2025 - 07.2026
Fleet Manager
Beyond Logistics
11.2024 - 10.2025
Process Assistant
Amazon
08.2019 - 11.2024
Retail Associate
Pets Plus Natural
10.2011 - 06.2018
Culinary
Bucks County Community College