Amber Lieberman
Howell
Summary
Accomplished Office Manager with a demonstrated track record of providing exceptional administrative support, managing multiple projects, and ensuring efficient workflow. Skilled in problem-solving, customer service, and financial management.
Overview
12
12
years of professional experience
Work History
Office Manager
Computer Cable Concepts
Howell, MI
05.2021 - 09.2025
- Answered incoming calls and managed customer inquiries.
- Experienced in problem-solving and resolving customer complaints.
- Proficient in organizing and maintaining filing systems.
- Experienced in providing administrative support to executive staff.
- Proven ability to successfully manage the day-to-day operations of an office.
- Processed incoming and outgoing mail.
- Scheduled jobs to be performed at major corporations.
- Oversee day to day schedule of employees.
- Manage returns of materials through fed-ex and ups.
- Experienced in ordering office supplies and equipment.
Co-Manager
Speedway
Howell, MI
03.2014 - 04.2021
- Developed and implemented strategies to increase employee engagement.
- Coordinated with corporate headquarters to ensure store operations were in line with company goals and objectives.
- Developed and implemented new policies and procedures to streamline operations.
- Developed and maintained key relationships with vendors and suppliers.
- Developed and implemented employee development plans to ensure employees were meeting performance goals.
- Created and maintained a positive and productive work environment.
- Trained and coached new and existing employees on customer service and sales techniques.
- Resolved customer service issues and complaints in a timely manner.
Education
High School Diploma - undefined
Brighton High School
Brighton, MI06-2007
Skills
- Customer service
- Communication skills
- Attention to detail
- Planning
- Interpersonal skills
- Communication Skills
- Data Entry
- Multi-tasking
Timeline
Office Manager
Computer Cable Concepts
05.2021 - 09.2025
Co-Manager
Speedway
03.2014 - 04.2021
High School Diploma - undefined
Brighton High School