AMBER LOVE
Joseph,USA
Summary
Seeking a challenging management position with potential for growth and advancement utilizing my extensive work experience, professional education, strong work ethic and interpersonal skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Office Manager
RDF&P Inc.
02.2022 - Current
- Streamlined office operations by implementing efficient scheduling and resource allocation processes.
- Managed vendor relationships, ensuring timely procurement of office supplies and services.
- Developed and maintained filing systems to enhance document retrieval and organization.
- Trained staff on office procedures, promoting adherence to best practices and operational standards. Working with Safety.
- Human Resources - Managed employee inquiries regarding benefits, payroll, and workplace policies efficiently.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Accounting - Assisted in preparation of monthly financial reports, contributing to informed decision-making processes.
- Reconciled vendor statements and resolved discrepancies to maintain accurate financial records.
- Managed location logistics, ensuring timely setup and breakdown of filming sites.
Operations Manager
FedEx Ground Package System, Inc.
08.2020 - 02.2022
- As Operations Manager, responsible for ensuring efficient package sortation through the management of a team of Package Handlers. Working with drivers and contractor, making sure everyone has the material they need to make the purple promise.
Operations Training Specialist (OTS)
FedEx Ground Package System, Inc.
04.2016 - 04.2019
- As Operations Training Specialist of a fully automated hub, staffs, trains, directs and controls specific day-to-day operations to maximize operational quality and minimize operational costs. Responsible for training new employees ensuring compliance with FedEx policies and procedures, including training related to quality assurance, SWAK, hazardous materials and dock safety. Manages a team of Package Handler Trainers including leading daily planning meetings to ensure workforce communication and a clear understanding of operational updates and daily goals. Serves as one of the two Certified Switcher Trainers for the Marietta Hub. Special assignments to Charlotte, NC, Ocala, FL, and Austell, GA FedEx facilities to train management and staff in new automated opening facilities.
Operations Manager
FedEx Ground Package System, Inc.
06.2011 - 04.2016
- As Operations Manager, responsible for ensuring efficient package sortation through the management of a team of Package Handlers. Lead weekly team meetings, and managed the sorting, delivering, and handling of packages within prescribed time frames ensuring proper handling and loading of delivery trucks. Responsible for training employees dock and yard safety, area productivity and meeting daily goals.
Service Manager II
FedEx Ground Package System, Inc.
10.2002 - 06.2011
- As Service Manager, managed and lead a team of Package Handlers. Working closely with internal departments, managed the sorting, delivering, and handling of packages within prescribed time frames ensuring proper handling of packages and loading of delivery trucks.
Switcher/Package Handler
FedEx Ground Package System, Inc.
06.2000 - 10.2002
- Loaded, unloaded, and sorted FedEx Ground vans and trailers efficiently for delivery. Responsible for coordinating and switching trailers around the terminal. Handled daily damage claims and processed correction reports.
Education
Bachelor of Science - Exercise Science, Health And Leisure Studies
University of Tennessee At Chattanooga
Chattanooga, TN12-2008
Associate of Science - Early Childhood Education
Chattanooga State Community College
Chattanooga, TN08-2004
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Quick learner
- Sales oriented
- Well organized
- Self-motivated
- Experienced team leader and trainer
- Effective communicator
Certification
- Certified Switcher Trainer
- Certified in CPR/First Aid
- Oregon Driver's License Class A – CDL
Timeline
Office Manager
RDF&P Inc.
02.2022 - Current
Operations Manager
FedEx Ground Package System, Inc.
08.2020 - 02.2022
Operations Training Specialist (OTS)
FedEx Ground Package System, Inc.
04.2016 - 04.2019
Operations Manager
FedEx Ground Package System, Inc.
06.2011 - 04.2016
Service Manager II
FedEx Ground Package System, Inc.
10.2002 - 06.2011
Switcher/Package Handler
FedEx Ground Package System, Inc.
06.2000 - 10.2002
Bachelor of Science - Exercise Science, Health And Leisure Studies
University of Tennessee At Chattanooga
Associate of Science - Early Childhood Education
Chattanooga State Community College