Claudia Saldarriaga
Medical Oncology Office Manager
Miami,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager
Varki Cancer Care Center
07.2008 - Current
- Insurance Authorizations, Denials and appeals, Management office personnel, Accounting, Billing, Claims, ICD-10 Coding, Copay Assistant for Patients
Education
Bachelor's in health administration bachelor degree -
University of Phoenix-Online Campus
Miami, FL03.2024
Associate in Emergency Medical Services -
Fortis College-Centerville
Miami, FL05.2011
High School Diploma -
Fortis College-Miami
Miami, FL05.2008
High school or equivalent -
Colegio La Salle
Medellin, Colombia12.1997
Skills
Accounts Payable
Insurance Appeals
Billing
ICD-10 Specially Oncology (10 years)
Data Entry
Receptionist
Scheduling
Microsoft Excel
Phlebotomy
Chemotherapy Adm Patient's records
Answer patient calls
Enrollment in patient assistant programs
Outlook
Microsoft Office
Office Management
Bookkeeping
Human Resources
Typing
Help Desk
Resolve patient needs
Schedule procedures
Accounts Receivable
Accounting
Word
Microsoft Word
Project Scheduling
Schedule Management
Front Desk
Microsoft Outlook
Active listening Communication (10 years)
Problem-solving & Time management Transferable skills (10 years)
Customer service Interpersonal skills (10 years)
EMT - PMD - Present
EMR -EHR
Certify Physician Office Manager (AAPC)
Certify ICD-10 (AAPC)
Professional and Courteous
Strategic Planning
Team Supervision
Employee Development
Work Planning and Prioritization
Financial Tracking
Team Leadership
Teamwork and Collaboration
Scheduling Coordination
Technical Proficiency
Document Management
Workflow Optimization
Problem Resolution
Decision-Making
Organizational Skills
Computer Skills
Administrative Support
Customer Relations
Team Bonding
Documentation And Reporting
Account Reconciliation
Employee Supervision
Business Development
Staff Training
Training and coaching
Excellent multi-tasking ability
Shift Scheduling
Credit and collections
Staff Management
Emergency Response
Staff hiring
Clear oral/written communication
Employee Training
Interpersonal Relations
Performance reviewing
Performance Tracking and Evaluation
Staff Development
Team Development
Relationship Building
Payroll and budgeting
Scheduling and calendar management
Office Administration
Preventive Maintenance
Project Management
Business Administration
Certification
- CPR
- ACLS - BSL
- PALS
Work Authorization
Authorized to work in the US for any employer
Personal Information
Title: Certify Physician Office Manager (AAPC)
English, Spanish and Basic Italian
Fluent and proficiency writing and reading in English and Spanish. Understand and speak basic Italian
Languages
English
Full Professional
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Office Manager
Varki Cancer Care Center
07.2008 - Current
Bachelor's in health administration bachelor degree -
University of Phoenix-Online Campus
Associate in Emergency Medical Services -
Fortis College-Centerville
High School Diploma -
Fortis College-Miami
High school or equivalent -
Colegio La Salle
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