Amber Macon
Jackson,MS
Summary
Detail-oriented professional with 10+ years of experience and a proven knowledge of customer service, sales administration, and workflow planning. Aiming to leverage my skills to successfully fill the role at your company. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Mississippi EyeCare Associates
05.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Package Handler
UNITED PARCEL SERVICE
07.2014 - Current
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
Sales Associate
DOLLAR GENERAL
03.2021 - 04.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Inventory Associate
WIS INTERNATIONAL
01.2018 - 03.2021
- Completed physical inventory counts each month.
- Managed inventory storage in clean and organized fashion.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained inventory count, tracked usage, and documented variances.
- Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
- Performed data entry and completed proper paperwork.
Education
Associate of Arts - Early Childhood Education
Hinds Community College
Raymond, MS12.2024
High School Diploma -
Provine High School
Jackson, MS05.2013
No Degree - Medical Assisting
Delta Technical College
Ridgeland10.2023
Skills
- First Aid
- Injury Treatment
- Team Management
- Assisting with Physical Exams
- Sales and Upselling
- Labeling and Boxing
- Package Shipment
- Conveyor System Operation
- Performance Improvement
- Prioritizing Work
Timeline
Medical Assistant
Mississippi EyeCare Associates
05.2023 - Current
Sales Associate
DOLLAR GENERAL
03.2021 - 04.2021
Inventory Associate
WIS INTERNATIONAL
01.2018 - 03.2021
Package Handler
UNITED PARCEL SERVICE
07.2014 - Current
Associate of Arts - Early Childhood Education
Hinds Community College
High School Diploma -
Provine High School
No Degree - Medical Assisting
Delta Technical College
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