Amber Maggard
Mayking,Ky
Summary
Dynamic leader with proven track record of successfully managing projects, new initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Divisional Director of Children & Family Services
Kentucky River Community Care-Whitesburg/Hazard
02.2015 - Current
- Coordinate and Administer children and family behavioral health services for eight county community mental health organization. One of Twelve positions within the state of Kentucky.
- Coordinate and Administer services for sexual assault victims in the eight county region.
- Serve as contact for KASAP grant work.
- Ensure program compliance with state contract and deliverables.
- Develop and implement training protocols for children and family clinical staff to present and train community partners.
- Trained as a Change Team Leader. This is an evidence based organizational short term focus group to assist with systems changes within the agency.
- Provide administrative and clinical supervision for a multidisciplinary team which includes over 150 therapist, case managers, peer and community support.
- Develop and coordinate memorandum of understanding with community partners and state entities.
- Serve as a community liaison regarding mental health and substance abuse within local court and school system.
- Participate in grant writing and program development. This has resulted in obtainment of several grants and pilot projects at the state and federal level working with such entities as The Department of Behavioral Health, SAMHSA, HUD, and The Department of Education.
- Ensure compliance of grant deliverables and assist with data collection in grant data systems and dashboards such as esnaps, spars, and ecommons.
- Complete end of the year budget reports and narratives for both federal and state projects outlining metrics for the past year while also identifying goals for future training/trajectory of current staff.
- Ensure compliance with OIG standards, negotiate Medicaid rates, and practice.
- Participate in bi monthly state level meetings with commissioner/branch manager to ensure proper compliance of contract requirements.
- Plan and implement new programs agency wide.
- Trained in Integrated Health Care, including best practices for marrying physical and behavioral health.
- Provide supervision to staff regarding trauma informed care.
- Serve as representative for KRCC at state level meetings at commissioner and governor level.
- Conduct weekly multidisciplinary staff meetings to ensure quality of services.
- Served as company liaison to MCHC and participated in Community Health Radio Show discussing behavioral health and children in the rural community.
- Conduct quality assurance calls to consumers and review clinical notes for best practice procedures.
- Design and write new protocols for organization concerning direct service, referral process, and improved school-based services.
- Increased divisional efficiency by streamlining processes and implementing innovative solutions.
- Oversee program budget in excess of $9,000,000 annually.
- Collaborate with regional school systems to improve behavioral health outcomes and practices for students.
- Led a team of managers to achieve higher performance levels through strategic planning and effective communication.
- Developed comprehensive budgets for the division, closely monitoring financial performance to ensure fiscal responsibility and profitability.
- Coached and mentored employees at all levels, fostering a culture of professional development and career advancement within the division.
- Created an inclusive work environment that promoted diversity, equity, and inclusion among staff members.
- Spearheaded project management efforts for major initiatives, ensuring timely completion while adhering to budgetary constraints.
Clinical Specialist for Children and Family Services
Kentucky River Community Care—Whitesburg/Hazard
05.2009 - 02.2015
- Perform individual and group therapy with adolescents, children, young adults, and adults concerning a variety of behavioral health concerns.
- Improved patient outcomes by developing and implementing comprehensive clinical education programs.
- Collaborated closely with multidisciplinary healthcare teams to optimize patient care plans and ensure successful treatment outcomes.
- Conducted thorough assessments of clinical needs to provide tailored solutions for individual families, resulting in better patient experiences.
- Provide mental health consolation and crisis intervention to Letcher County School officials.
- Provide general mental health consolation to community partners.
- Conduct Psychological testing as needed.
- Serve on Truancy Diversion Program Team for Letcher County School District.
- Assist current high school clients with mental health counseling, career exploration and general career counseling.
- Served as the Juvenile Drug Court Therapist for Letcher Co District Court.
- Trained in Trauma Focused Cognitive Behavior Therapy.
- Trained as Behavior Health Consultant at Cherokee Health Academy in Knoxville, TN.
- Serve as immediate supervisor to approximately 20 school based therapist; Includes monitoring of direct time, administrative duties, and general clinical supervision.
- Served as Lead Staff for Summer Splash, a day camp for present clients.
- Serve on Change Team for organization concerning overall intake scheduling and improving school based referral program, locus utilization, and community based billing procedures.
Intern Clinical Counselor
Eastern Kentucky University Counseling Center
01.2009 - 05.2009
- Instructed two seminars (three months each) assisting undergraduate students with choosing a major and career path.
- Provided individual career counseling to college students, which included: advising students on current degree and career requirements and the importance of personality type on career choice.
- Utilized short term, solution focused counseling services to assist EKU student body with a variety of issues.
- Issues ranged from but not limited to depression, anxiety, drug and alcohol use, physical abuse, sexual abuse and relationship problems.
- Conducted intakes with students including administering mental status exam.
- Trained in motivational interviewing with students with alcohol/substance abuse issues.
- Presented various outreaches to campus organizations about sleep, stress, and time management.
- Published brochures concerning time management and sleep hygiene that were distributed at EKU counseling center, and across campus to various outreach groups.
- Gathered research in various topics concerning college student mental health and presented those at College Health Fair.
- Conducted Sleep Problems and the College Student training workshop for counseling center staff.
- Assisted and presented program to EKU Housing Department concerning high-risk student behavior in dormitories.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Practicum Counselor
The Ridge Behavioral Health System
01.2008 - 05.2009
- Facilitated group therapy surrounding the topics of family relationships, peer relationships, drug and alcohol use.
- Performed individual therapy with teens using Existential, Solution Focused and Choice therapy.
- Conducted Psychosocial/Drug use evaluation with newly admitted patients to the program.
Graduate Assistant
Eastern Kentucky University
08.2008 - 01.2009
- Assisted Dr Jonathan Gore in a study involving an individuals’ perceptions of his or her motives for goals and their success in achieving them.
- Enhanced research quality by providing thorough literature reviews and data analysis support.
- Assisted professors in the development of course materials for improved student engagement and understanding.
- Assisted in data entry and monitoring of participants.
Master’s Level Clinician
Eastern Kentucky University Psychology Clinic
08.2007 - 01.2009
- Conducted therapy with children with disabilities (learning disabilities & autism).
- Facilitated family and couples counseling.
- Assisted in instruction of groups dealing with depression and cognitive behavior therapy, and autism and art/ behavior modification therapy.
- Improved patient outcomes by implementing evidence-based clinical practices and interventions.
- Conducted intellectual, personality, and behavior testing assessments with various populations.
Practicum Counselor
Eastern Kentucky University Counseling Center
08.2008 - 12.2008
- Utilized short term, solution focused counseling services to assist EKU student body with a variety of issues.
- Issues ranged from but not limited to depression, anxiety, drug and alcohol use, physical abuse, sexual abuse and relationship problems.
- Collaborated with multidisciplinary teams to create comprehensive care strategies for clients, leading to improved mental health outcomes.
- Assisted EKU Counseling Center in after hour drug and alcohol education programs.
Graduate Assistant
Eastern Kentucky University
01.2008 - 05.2008
- Assisted Dr. Teri Nowak in a study examining the temperaments of special needs children in relation to their instructor’s temperament.
- Enhanced research quality by providing thorough literature reviews and data analysis support.
- Organized study and research as well as assisted in data collection.
- Supervised several students in data collection and analysis.
- Assisted professors in the development of course materials for improved student engagement and understanding.
Divorce Group Leader
Madison County School System
08.2007 - 12.2007
- Organized and coordinated group activities for 5th grade students who were referred for social problems associated with parent’s divorce.
- Counseled children both individually and through group therapy sessions.
Education
Master of Science - Clinical Psychology
Eastern Kentucky University
Richmond, KY05.2009
Bachelor of Science - Psychology
Eastern Kentucky University
Richmond, KY05.2007
Skills
- Policy Implementation
- Policy and Procedure Improvements
- Understanding of Human Resources
- Effective Leader
- Financial Management
- Administration Knowledge
- Strategic Leadership
- Operations Oversight
- Strategic Planning
- Budget Coordination
- Organizational Leadership
Certification
- Certified Trauma Focused Cognitive Behavior Therapist
- Certified Trainer in Developing Assets
- Trained as a Behavioral Health Consultant
- Licensed Psychological Practitioner
License
Kentucky, KY #168145, Licensed Psychological Practitioner
Internship
Intern Clinical Counselor, Eastern Kentucky University Counseling Center, Richmond, KY, 01/2009, 05/2009, Instructed two seminars (three months each) assisting undergraduate students with choosing a major and career path, Provided individual career counseling to college students, which included: advising students on current degree and career requirements and the importance of personality type on career choice, Utilized short term, solution focused counseling services to assist EKU student body with a variety of issues. Issues ranged from but not limited to depression, anxiety, drug and alcohol use, physical abuse, sexual abuse and relationship problems, Conducted intakes with students including administering mental status exam, Trained in motivational interviewing with students with alcohol/substance abuse issues, Presented various outreaches to campus organizations about sleep, stress, and time management, Published brochures concerning time management and sleep hygiene that were distributed at EKU counseling center, and across campus to various outreach groups, Gathered research in various topics concerning college student mental health and presented those at College Health Fair, Conducted Sleep Problems and the College Student training workshop for counseling center staff, Assisted and presented program to EKU Housing Department concerning high-risk student behavior in dormitories
References
- Denise Yonts, Letcher County Superintendent, Whitesburg, Ky 41837 (606) 633-4455
- Charles H. Morgan, Jr. PhD, Staff Psychologist, Richmond, KY, 40475, (859) 622-1303
- Mark Hovee, PsyD, P.O. Box 51, Paintsville, KY, 41240, (606) 297-7315
Timeline
Divisional Director of Children & Family Services
Kentucky River Community Care-Whitesburg/Hazard
02.2015 - Current
Clinical Specialist for Children and Family Services
Kentucky River Community Care—Whitesburg/Hazard
05.2009 - 02.2015
Intern Clinical Counselor
Eastern Kentucky University Counseling Center
01.2009 - 05.2009
Graduate Assistant
Eastern Kentucky University
08.2008 - 01.2009
Practicum Counselor
Eastern Kentucky University Counseling Center
08.2008 - 12.2008
Practicum Counselor
The Ridge Behavioral Health System
01.2008 - 05.2009
Graduate Assistant
Eastern Kentucky University
01.2008 - 05.2008
Master’s Level Clinician
Eastern Kentucky University Psychology Clinic
08.2007 - 01.2009
Divorce Group Leader
Madison County School System
08.2007 - 12.2007
Master of Science - Clinical Psychology
Eastern Kentucky University
Bachelor of Science - Psychology
Eastern Kentucky University
- Certified Trauma Focused Cognitive Behavior Therapist
- Certified Trainer in Developing Assets
- Trained as a Behavioral Health Consultant
- Licensed Psychological Practitioner
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