Charles Bates

*Completed Daily numbers. Critical walk-throughs, inventory counts, and passed surprise FSA inspections.

*Completed all employees breaks

*Ran drive thru all positions.

*Ensured quality food in a timely fashion

• Developed and implemented training programs to enhance staff performance and service quality.
• Facilitated onboarding sessions for new employees, ensuring understanding of company standards and procedures.
• Conducted regular assessments to evaluate training effectiveness and identify areas for improvement.
• Collaborated with management to create tailored training materials aligned with operational goals.
• Mentored junior trainers, providing guidance on best practices and effective teaching techniques.

• Supervised daily operations, ensuring adherence to safety and quality standards.
• Trained and mentored team members on operational procedures and best practices.
• Implemented process improvements that enhanced workflow efficiency and reduced downtime.
• Resolved customer concerns promptly, fostering positive relationships and satisfaction.