Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Work History
Loan Administrator
2 Years 7 Months
Pendleton Community Bank | 12.2023 - 07.2026
Reviewed documentation for compliance with bank policies, lending requirements, and regulatory standards.
Maintained loan records, collateral files, and imaging systems for complete audit readiness.
Resolved issues with the DMV ad insurance companies, when issues arose.
Made corrections to loan payments when mistakes were made.
Sent documents to DMV for the purpose of adding. alien on collateral.
Worked in Teslar to clear exceptions.
Uploaded new loans into the system.
Customer Service Manager/ Production Scheduler
2 Years 5 Months
Artisan Packaging | 05.2021 - 10.2023
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Kept accurate records to document customer service actions and discussions.
Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
Schedule all production, set ups, sampling. Ensured that customer products were produced on time and in full.
Maintained OTIF report
Followed through with client requests to resolve problems.
Created new customer accounts, and input information into the system to create sales orders from customer PO.
Weekly inventory and maintained inventory spreadsheets.
Production Supervisor
3 Years 7 Months
Artisan Packaging | 10.2017 - 05.2021
Supervised ongoing daily production phases.
Cultivated professional working relationships with peers and supervisors.
Managed staff hiring, training and supervision.
Teacher Assistant
5 Months
Rockingham County Schools | 02.2017 - 07.2017
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher
Supported student learning objectives through personalized and small group assistance
Organized classroom materials to help teachers prepare for daily instruction and activities
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
Owner/Operator Poultry and Cattle Farm
8 Years 2 Months
Self | 06.2008 - 08.2016
Managed day-to-day business operations, including accounting, daily chores, monitored flock conditions and overall health.
Scheduled repairs and maintained equipment.
Kept records of herd reports for cattle.
Education
- Nursing
Shephard College | Petersburg, WV
I attended college at night, while working a full time job. I decided that nursing wasn't the field I wanted to follow.