Summary
Overview
Work History
Skills
References
Timeline
Generic

Amber Maples

Glenwood Springs,CO

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2027
2027
years of professional experience

Work History

Wedding Planner Assistant

Ace of Hearts Events
Minturn, CO
05.2024 - Current
  • Assisted in coordinating wedding logistics and vendor communications.
  • Organized and maintained inventory of event supplies and decorations.
  • Helped set up and break down event spaces according to client specifications.
  • Greeted guests upon arrival at ceremonies and receptions and directed them accordingly.
  • Identified potential issues or risks that could arise during a wedding event and developed plans to address them quickly if needed.
  • Provided onsite support during wedding events to ensure they ran smoothly.
  • Managed safe and smooth food delivery at banquets, conferences and social events.

Server

El Segundo
Vail
10.2021 - 11.2024
  • Provided guest with excellent customer service
  • Handled transactions to ensure accurate order fulfillment and enhance customer satisfaction.
  • Maintained cleanliness and organization to create a welcoming dining environment.
  • Facilitated new staff development to elevate service quality and team performance.

Banquet /Restaurant Server

The Arrabelle
Vail, CO
02.2019 - 03.2021
  • Provided exceptional customer service in a fast-paced dining environment.
  • Provided high-quality service to enhance customer experience
  • Monitored guest satisfaction throughout event to address needs promptly and courteously
  • Facilitated smooth service by preparing side work and ensuring all essentials were in place
  • Set up banquet tables and chairs according to event specifications.

Banquet Server

Marriott
Vail, CO
06.2016 - 09.2018
  • Set up, broke down, and maintained banquet functions efficiently, ensuring smooth operations throughout events
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Coordinated with kitchen staff to ensure timely meal delivery, enhancing guest satisfaction
  • Delivered prompt, friendly service to guests, contributing to positive dining experiences during banquets and catered events.

Wedding Planner Assistant

Ace of hearts events
Minturn, Colorado

Skills

  • 15 years in Food and Beverage hospitality TIPS Service Standards Teamwork Communication Guest relations Attention to detail
  • Customer service
  • Order management
  • Payment processing
  • Banquet setup

References

  • Kasey Lam - 916-337-1664
  • Ron Girotti - 970-471-2329
  • Ryan Pool - 815-922-0268

Timeline

Wedding Planner Assistant

Ace of Hearts Events
05.2024 - Current

Server

El Segundo
10.2021 - 11.2024

Banquet /Restaurant Server

The Arrabelle
02.2019 - 03.2021

Banquet Server

Marriott
06.2016 - 09.2018

Wedding Planner Assistant

Ace of hearts events
Amber Maples