Amber Mazza
DeLand,FL
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at Gators Dockside. Proven ability to engage guests and maintain cleanliness standards in high-volume dining environments. Experienced in cash handling and training new employees, ensuring a welcoming atmosphere and smooth operations.
Overview
8
8
years of professional experience
Work History
Server
Gators Dockside
Florida
03.2025 - Current
• Seat guests and get drink orders
• Make their drinks at the bar
• Take and repeat orders and make sure to bring ketchup, and any extra condiments asked for
• Clean all tables and sections in the restaurant
• Do side work to ensure the next day will be fully stocked
Server
Cracker Barrell
04.2022 - 01.2025
• Took and repeated guest orders accurately
• Delivered food to my tables and co workers tables
• Ensured timely refills and condiments, and assisted teammates with side work as needed.
• Clean every section and table in the restaurant
Manager
Zaxby’s
Florida
03.2018 - 07.2022
- Maintained cleanliness and organization of the restaurant
- Ensure a safe and welcoming environment
- Took customer orders and prove great and kind service
- Trained and supervised new employees to company standards
- Addressed and resolved customer complaints in a professional and timely manner
- Prepared and cooked food
- Oversaw daily tasks and ensured smooth shift performance
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Food running
Cleanliness standards
High volume dining
Timeline
Server
Gators Dockside
03.2025 - Current
Server
Cracker Barrell
04.2022 - 01.2025
Manager
Zaxby’s
03.2018 - 07.2022