Amber McIntyre
Gulf Breeze,FL
Summary
Dynamic leader with a proven track record in business growth and human resources administration, notably at Hope Haven Of East Texas. Expert in strategic planning and operations management, achieving significant program expansion and team development. Skilled in fostering community connections and driving business operations to new heights.
Overview
10
10
years of professional experience
Work History
Small Business Owner
Birria Babes Food Truck
Navarre, FL
01.2024 - 05.2025
- Oversaw daily operations of a small business, including customer service and financial management.
- Prepared staff work schedules and assigned team members to specific duties.
- Led marketing efforts to enhance brand visibility and customer engagement through various channels.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Program Director
Hope Haven Of East Texas
Tyler, TX
10.2019 - 07.2023
- Developed strategic plans to ensure successful program operations, including successful program expansion efforts.
- Managed program operations and provided strategic leadership for Direct Care Staff within the various programs.
- Created and implemented new policies and procedures for the programs.
- Fostered community connections and networks, driving collaborations with local organizations and businesses.
- Facilitated staff meetings and educational work sessions to strengthen staff competencies.
- Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
Family Services Worker
A World For Children
Tyler, TX
08.2017 - 09.2019
- Engaged in outreach activities such as attending community events to increase awareness of available services.
- Recruitment efforts to obtain and license foster parents in the East Texas area.
- Provided emotional support and crisis counseling to families in need.
- Managed parent support groups addressing topics such as positive discipline and parenting styles.
- Conducted home visits to observe living conditions, assess safety needs, and provide assistance as needed.
- Attended trainings related to trauma informed care, child development, domestic violence prevention.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
Family Services Worker
Upbring- Foster In Texas
Tyler , TX
05.2015 - 08.2017
- Conducted home visits to observe living conditions, assess safety needs, and provide assistance as needed.
- Attended trainings related to trauma informed care, child development, domestic violence prevention.
- Identified appropriate community resources and provided referrals for services.
- Arranged adoptions and found foster homes for abandoned or abused children.
- Advocates for clients within the system by collaborating with other agencies or organizations that can provide assistance or resources.
- Developed case plans with individualized goals, objectives, and interventions to improve family functioning.
- Developed positive relationships with clients by providing compassionate support throughout their journey towards stability.
Education
Bachelor of Science - Criminal Justice
Sam Houston State University
Huntsville05-2015
Associate of Arts - Criminal Justice
Tyler Junior College
Tyler05-2013
Skills
- Business growth and retention
- Cost control and analysis
- New market research
- Business operations leadership
- Human resources administration
- Accounting oversight
- Employee development
- Sales oversight
- Project management
- Operations management
- Strategic planning
- Staff hiring
References
References available upon request.
Timeline
Small Business Owner
Birria Babes Food Truck
01.2024 - 05.2025
Program Director
Hope Haven Of East Texas
10.2019 - 07.2023
Family Services Worker
A World For Children
08.2017 - 09.2019
Family Services Worker
Upbring- Foster In Texas
05.2015 - 08.2017
Bachelor of Science - Criminal Justice
Sam Houston State University
Associate of Arts - Criminal Justice
Tyler Junior College
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