Amber Mills
Ocean Springs,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Gifted at working with various types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
15
15
years of professional experience
Work History
Medical Assistant
Singing River Hospital
Ocean Springs, MS
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Postal Carrier
USPS
Ocean Springs, MS
12.2022 - 10.2023
- Delivered various types of mail on routes according to strict timelines.
- Scanned labels on letters or parcels to confirm receipt.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
- Observed road rules, weather and road conditions and other factors to maintain safe driving record.
Student
Mississippi Gulf Coast Community College
Gulfport, MS
01.2022 - 12.2022
- Attended classes and lectures to procure and absorb materials from handouts and textbooks.
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
- Planned and completed group projects, working smoothly with others.
Vault Teller
Hancock Whitney Bank
Gulfport, MS
03.2020 - 12.2021
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
- Maintained and monitored coin and currency levels in bank vault and verified coin and currency sums received from branches, correspondent banks, customers and tellers.
- Reconciled branch vaults, balanced cash drawers and followed company cash control guidelines and procedures to protect customer and employer assets.
Department Manager
DECA Commissary
Biloxi, MS
04.2010 - 02.2020
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
Education
Business Management
Mississippi Gulf Coast Community College
Gulfport, MSSkills
- Customer Service-Oriented
- Excellent Communication Skills
- Critical Thinking and Problem Solving
- Professionalism and Strong Work Ethic
- Teamwork and Collaboration
- Microsoft Office Proficient
Accomplishments
- Consistently maintained high customer satisfaction ratings.
Timeline
Medical Assistant
Singing River Hospital
10.2023 - Current
Postal Carrier
USPS
12.2022 - 10.2023
Student
Mississippi Gulf Coast Community College
01.2022 - 12.2022
Vault Teller
Hancock Whitney Bank
03.2020 - 12.2021
Department Manager
DECA Commissary
04.2010 - 02.2020
Business Management
Mississippi Gulf Coast Community College