Nathaniel Foward
Grand Blanc,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Insight Surgical Hospital
Flint, MI
06.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Verify insurance is in network with providers before appointment is scheduled.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Auditing charts to verify if recommended tests and imaging were completed prior to follow-up appointments.
- Place imaging orders for X-ray or CT scans.
- Submit prescriptions to pharmacies for medications.
- Answer web based questions and return telephone calls from patients about medical issues
- Schedule appointments for both imaging and provider appointments.
Medical Assistant
Mymichigan East End Family Practice
Midland, MI
07.2023 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant Extern
Saginaw Valley Family Practice
5200 State Street Saginaw Mi 48604
04.2023 - Current
- Determining the nature of the call and assisting with communicating needs regarding, appointments, medication refills/renewals etc.
- Prioritizing calls and making decisions on caller needs.
- Utilizing computer technology to ensure continuity of care through accurate patient information.
- Manage clinic cancelations and maintenance of profiles.
- Maintained appointment schedules for one or more outpatient clinics.
- Managing the electronic waitlist.
- Verifying and updating demographics and insurance information.
- Performing basic eligibility.
- Entering no-show information.
- Other related duties as assigned.
Donor Support Technician
CSL Plasma Center
07.2022 - Current
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Set up, maintained and verified sterility of lab equipment and tools.
- Received and processed stock into inventory management system.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Increased customer satisfaction by resolving issues.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Guest Aide
Tri Cities Symphonys
Bay City, MI
11.2022 - 12.2022
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe and well-organized patient environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
IT Field Service Technician
Tallgrass Energy
01.2022 - 04.2022
- Responsibilities include support of all production and development systems, troubleshooting and resolution of network and telecommunications issues.
- Responsible for installation, troubleshooting, and maintenance of network and telecommunications equipment at various locations. Telecom equipment includes and may not be limited to 3G/4G modems, Industrial Wireless Systems, SCADA Communication Systems, Office Phone Systems, Digital Multiplex, Office Networks (LAN/WAN), VHF Radio Systems, and associated equipment.
- Monitor and maintain integrity of Tallgrass’ telecommunications network (including but not limited to Frame-Relay, VSat, DSL, PL, 3G/4G modems).
- Support production, development and troubleshoot IT Systems and ensure stability and integrity of Tallgrass’ data, especially in VOIP (Voice over IP), IP video, wireless data services, networking, and telecommunications systems.
- Perform system software upgrades, install service packs and patches as needed.
- Ability to delve into and achieve understanding of a problem or request to offer the most appropriate possible solution.
- Implement and maintain system management and monitoring tools.
- Develop and follow all system change control procedures.
- Share after-hours support with others in the group including escalations.
- Regularly work under deadlines.
- Utilize software and hardware tools (including but not limited to SolarWinds, Cisco, Juniper) to identify, diagnose and drive resolution of problems and factors affecting network integrity.
- Deal with a wide variety of people with tact, courtesy, and professionalism.
- Speak clearly in person and by telephone, using a high level of verbal skills and listen carefully.
- Maintain a regular, dependable attendance and a consistently high level of performance.
- Will work non-traditional hours as needed.
- Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public.
- Other daily, weekly, monthly or special project duties as identified and defined.
- Other duties as assigned.
Correctional Officer
Colorado Department Of Corrections
02.2018 - 12.2021
- Issued cleaning supplies, comfort items, laundry and all basic meals
- Observed behavior of residents individually and in groups
- Made sure holding areas were cleaned and that prisoners were served meals on time
- Made rounds at specified intervals and conducted head counts and roll calls
- Maintained the custody and control of 300 inmates housed in maximum security unit
- Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards
- Tracked inmates through head counts, visitor logs and scheduled activities
- Escorted inmates to and from cells, court, hospitals and medical appointments
- Conducted routine and emergency head counts
- Built solid relationships with staff and residents to help keep the institution safe and secure
- Prepared, processed and maintained forms, reports, logs, records and activity journals
- Inspected work sites and crew trucks for contraband, cleanliness and safety
- Searched the building and grounds, living quarters and work areas for contraband
- Established positive working relationships and maintained boundaries with resident offenders
- Implemented defensive tactics and physical restraints to maintain safety and security of facility
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Section Chief
US Army
02.2017 - 01.2018
- Installs, operates, and performs unit level maintenance on multichannel line-of-site and tropospheric scatter communications systems, antennas and associated equipment
- Supervises operations and assists team members in the installation and operation of multichannel line-of-site and tropospheric scatter communications systems
- Supervises, performs and assists team members in the performance of unit level maintenance on assigned communications equipment
- Directly supervised 43 personnel
- Inventoried gear and supervised general use.
- Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
Command Post Node Section Chief
US Army
12.2015 - 12.2016
- Supervises and prepares work schedules for subordinate personnel engaged in the installation, operation, and unit level maintenance of multichannel and tropospheric scatter radio systems
- Provides subordinates technical assistance in resolving connectivity problems, complex maintenance faults, and during contingency situations
- Planned and coordinated line of site or tropospheric scatter communications assemblage deployments and system operations
- Wrote standing operating procedures (SOP) pertaining to multi-channel operations
- Develop training programs for subordinate personnel to ensure technical competency
- Supervised and performs management and administrative duties related to personnel, systems operations, and logistics for 32 personnel
Education
Medical Assistant - Medical Assisting
Dorsey College
Saginaw, MI05.2023
High School Diploma -
Alain Leroy Locke high school
Los Angeles, CA2002
Skills
- Self-motivated
- Strong verbal communication
- Conflict resolution skills
- Team-oriented
- Exceptional interpersonal communication
- Conflict resolution
- Customer service-oriented
- Organized
- Guest Satisfaction
- Attentive to People
- Problem Identification
- Emotional Support
- Safety Procedures
- Time Management
- Wound Care
- Operating EKG Equipment
- Updating Medical Records
- Treatment Room Preparation
- Cleaning and Organizing
- Height and Weight Measurement
- Medical Assistance
- Simple Dressings
Timeline
Medical Assistant
Insight Surgical Hospital
06.2024 - Current
Medical Assistant
Mymichigan East End Family Practice
07.2023 - Current
Medical Assistant Extern
Saginaw Valley Family Practice
04.2023 - Current
Guest Aide
Tri Cities Symphonys
11.2022 - 12.2022
Donor Support Technician
CSL Plasma Center
07.2022 - Current
IT Field Service Technician
Tallgrass Energy
01.2022 - 04.2022
Correctional Officer
Colorado Department Of Corrections
02.2018 - 12.2021
Section Chief
US Army
02.2017 - 01.2018
Command Post Node Section Chief
US Army
12.2015 - 12.2016
Medical Assistant - Medical Assisting
Dorsey College
High School Diploma -
Alain Leroy Locke high school