Amber Morsello
St. Clair Shores,United States
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks in multiple high volume settings. Familiar with contracts and other documents affecting billing processes, easily adaptable and coachable for specialized industries. Prepares professional, polished statements and business correspondence. Energetic, personable customer service expert.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Specialist
Leonard's Syrup
Detroit, Michigan
10.2018 - Current
- Applied more than 250 payments per week, while reviewing accounts on a monthly basis to asses aging accounts and collection of funds.
- Prepared and mailed invoices to customers, processed payments and documented account updates while identifying, researching and resolving billing variances to maintain system accuracy
- Handled high volume of in-bound calls pertaining to reconciliation of active and delinquent accounts while performing targeted collections on past due accounts over 90 days
- Researched and resolved customer inbound claims related to shortages, discount violations and returns while managing reconciliation schedules for assigned accounts
- Processed tax exempt certificates, coupons and customer credit inquiries while generating prepared billing statements and invoices for customers to support accuracy
- Produced, distributed and tracked more than 2,000 monthly invoices as well as submitting cash and check deposits to record money received with outstanding accuracy.
- Made outbound calls to vendors and customers to discuss and resolve account needs while optimizing revenue
Bartender
Marshall's Bar
Detroit, 48216
11.2015 - 05.2021
- Kept bar presentable and well-stocked to meet customer needs as well as maintaining a secure cash drawer promptly resolving discrepancies in daily totals.
- Performed opening and closing duties, prepared cash drawers ,and operated efficiently in a high volume setting while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures while adhering to state laws in order to prevent excessive guest intoxication
Purchasing Assistant
Patridge Woods
Clinton Township, United States
08.2013 - 01.2015
- Oversaw supplier related activities and monitored supplier performances while standardizing inventory
- Maintained complete documentation and records of all consignment items to create a seamless transition into current software
- Assisted in a team setting to determine best practice methods of consolidating inventory, documentation, and purchasing activities
- Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders to maintain accurate inventory in a sterile setting
Education
Associates - General Studies
Macomb Community College
Warren, Michigan12.2013
Skills
- Evaluating Open Accounts
- Accounts Receivable
- Microsoft Office
- Google Suite
- Great Plains
- Prism
Timeline
Accounts Receivable Specialist
Leonard's Syrup
10.2018 - Current
Bartender
Marshall's Bar
11.2015 - 05.2021
Purchasing Assistant
Patridge Woods
08.2013 - 01.2015
Associates - General Studies
Macomb Community College