Amber Murphy
Jackson,MI
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
1
1
year of professional experience
Work History
Store Manager
Shoe Dept Encore
06.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Associate Of Business Administration - Business Administration
Everest College - Chicago
Chicago, ILAssociate Degree In Nursing - Animal Health
School of Animal Science
Norcross, GA06.2006
Diploma - General Studies
Homer Community High School
Homer, MI05.1999
Skills
- Employee Motivation
- Customer Service
- Staff Management
- Staff Training
- Sales Expertise
- Store Opening and Closing Procedures
- Inventory Management
- Order Management
- Time Management
- Accurate Cash Handling
- Team Leadership
- Sales Professional
- Product Merchandising
- Positive and Friendly
- Multitasking and Organization
- Recruiting and Hiring
- Outstanding Communication Skills
Timeline
Store Manager
Shoe Dept Encore
06.2022 - Current
Associate Of Business Administration - Business Administration
Everest College - Chicago
Associate Degree In Nursing - Animal Health
School of Animal Science
Diploma - General Studies
Homer Community High School