Amber Nice
Ocala,Florida
Overview
12
12
years of professional experience
Work History
Business Representative (Remote)
Ultimate Medical Academy Online Operations
Clearwater, Florida
10.2023 - Current
- Cultivated and sustained partnerships with hospitals and clinics to enhance collaboration.
- Research and source for leads with a job openings and established connection
- Keep track of all information and enter all information into Excel sheets, as well as other systems
Trainer (Remote)
General Motors
Warren
03.2022 - 04.2025
- Developed training materials for new automotive technologies and processes.
- Led B2B sales and upselling initiatives, resulting in increased revenue.
- Recommended tailored solutions that enhanced customer retention.
- Managed product knowledge and resolved issues promptly to maintain customer satisfaction.
Team Lead (Remote)
Selectquote
Kansas, Remote
10.2019 - 03.2022
- Drove 20% growth in lead generation through targeted marketing campaigns.
- Enhanced CRM processes and increased conversions by 25%.
- Executed sales strategies that increased profits and enhanced customer satisfaction.
Associate Manager
JMA Associates
Earth City, MO
07.2014 - 10.2019
- Resolved discrepancies to uphold processing standards and sustain high productivity.
- Streamlined processes to boost team efficiency and effectiveness.
- Ensured accuracy and timely processing of insurance claims data.
Education
Associates - Computer Science
Colorado Technical University
Colorado Springs, Global01-2026
Skills
- Customer relationship management
- Sales prospecting
- Process optimization
- Data analysis
- Conflict resolution
- Data entry
- Staff training and motivation
- Effective communication
Timeline
Business Representative (Remote)
Ultimate Medical Academy Online Operations
10.2023 - Current
Trainer (Remote)
General Motors
03.2022 - 04.2025
Team Lead (Remote)
Selectquote
10.2019 - 03.2022
Associate Manager
JMA Associates
07.2014 - 10.2019
Associates - Computer Science
Colorado Technical University