Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline

Amber O’Connell

Orrick,MO

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Strong critical thinker responsible for providing supervision and decision-making. Assessed required actions and how best to accomplish within time or budget constraints. Competent cleaning professional experienced with performing daily inspections, obtaining measurements and conducting tests on diverse materials. Dedicated, dependable and focused on making positive impact with careful work. Highly organized with sound judgment, analytical problem-solving skills and decisive nature. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Sort Center, Inbound and Problem Solve

Amazon
08.2023 - Current
  • Met or exceeded production goals and objectives by following strict procedures.
  • Handled day-to-day shipping and receiving overseeing more than 1000 packages per day.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Monitored production levels and implemented measures to increase output.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Researched and extracted data to complete tasks.
  • Employed excellent discovery skills to match customer needs with solutions.
  • Defined problem to identify, prioritize and select alternatives.

Picker, Packer and Dock Loader.

Amazon Mkc6
07.2021 - 01.2022
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Worked fast to meet assigned daily picking quotas.

Airbnb Host/Cleaning Manager

KC Frontdesk
04.2019 - 06.2021
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
  • Completed schedules, shift reports, and other business documentation.
  • Evaluated employee performance and developed improvement plans.
  • Worked with front desk to respond promptly to all guest requests.
  • Managed laundry sorting, washing, drying, and ironing.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Restocked room supplies such as facial tissues for personal touch with every job.

Education

Diploma -

South Park Christian High School, Saint Joseph, MO
03.2010

Skills

  • Retail materials management
  • Order fulfillment
  • Multi-line phone talent
  • POS systems expert

Accomplishments

  • Supervised team of 15 staff members.

Languages

Spanish
Limited Working

Timeline

Sort Center, Inbound and Problem Solve - Amazon
08.2023 - Current
Picker, Packer and Dock Loader. - Amazon Mkc6
07.2021 - 01.2022
Airbnb Host/Cleaning Manager - KC Frontdesk
04.2019 - 06.2021
South Park Christian High School - Diploma,
Amber O’Connell