Amber Porter
Summary
Experienced Banquet Server always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers.
Overview
6
6
years of professional experience
Work History
Banquet Server and Restaurant Host
Dave And Buster
180 E Waterfront Dr, Homestead, PA 15120
06.2021 - Current
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
- Responded to guest inquiries and requests promptly and courteously.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Arranged linens and table settings according to seating plan and event theme.
- Carried out professional service, retaining polite and friendly approach at all times.
Stocker
Walmart
400 Butler Cmns, Butler PA 16001
06.2019 - 05.2020
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Kept work areas neat, clean and free from debris.
- Managed timely and effective replacement of damaged or missing products.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Marked stock with identification tags and labels to outline information such as storage locations.
Cashier
Sheetz
Butler, PA
07.2018 - 06.2019
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Stocked, tagged and displayed merchandise as required.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Butler Area Senior High School
Butler, PA06.2019
Skills
- Ordering Procedures
- Silverware Polishing
- New Employee Orientation
- Cash Handling
- Guest Interaction
- Customer service focus
- Buffet Management
- Payment Processing
- Customer Service
- Familiarity with POS systems
- Team Player
Timeline
Banquet Server and Restaurant Host
Dave And Buster
06.2021 - Current
Stocker
Walmart
06.2019 - 05.2020
Cashier
Sheetz
07.2018 - 06.2019
High School Diploma -
Butler Area Senior High School